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  4. Mitchells & Butlers Improves Data Centers and Networks with Fujitsu

Mitchells & Butlers Improves Data Centers and Networks with Fujitsu

"Thanks to a genuinely innovative partnership with Fujitsu that delivered equivalent innovation in technology and business processes, Mitchells & Butlers now has a robust and reliable platform on which to build its future"

Martin Taylor, Director for Business Change and Technology, Mitchells & Butlers

The customer

Mitchells & and Butlers is the UK’s leading restaurant and pub operator with 1,600 sites, including well-known brands such as Harvester, Toby Carvery, Browns, O’Neill’s and All Bar One. It employs 38,000 people and has annual sales of close to £2 billion.

Mitchells & Butlers is committed to delivering great service, quality and value for money for their guests. The scale of their operation is enormous – serving 130 million meals and 430 million drinks per annum.

The challenge

Mitchells & Butlers wanted to deploy a flexible solution that would help drive efficiencies in both internal back-office functions and guest-facing services, as well as create a platform to develop new guest-focused services.

The solution

Mitchells & Butlers partnered with Fujitsu to deploy a superfast broadband network to the company’s 1,600 businesses while also migrating old and inefficient applications to a new, virtualised data centre environment.

The benefit

  • The cloud technology’s flexibility and agility enables the company to design and trial new applications in weeks rather than months 
  • With the introduction of the new 24MB broadband service, all 1,600 Mitchells & Butlers pubs can introduce new services to guests, such as free Wi-Fi and local promotions
  • Mitchells & Butlers’ core business applications now run at least 10% faster than their predecessors while back-end and warehouse applications are performing between 20 and 30% better
  • Greater service availability, which is consistently higher than defined service levels, means fewer interruptions to the business, less staff downtime and happier guests

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Download the Mitchells & Butlers case study (344 KB/A4, 2 pages)