"With the Fujitsu STYLISTIC tablet, our employees can intensify their relationship with customers and let them create, review and sign contracts digitally wherever and whenever they prefer."
Lorenzo Malo Chief Multichannel Information Systems, CaixaBank
CaixaBank has the largest customer base in Spain with over 14 million clients and it employs 32,000 people in 5,000 branches. Because of its focus on innovation, the bank is also widely recognized for its expertise in applying the latest technological advances to enhance customer experience. Its operations are driven by its core corporate values of quality, trust and social commitment. In 2016, CaixaBank was honored by The Banker and Euromoney because of its innovation projects.
In a challenging and competitive retail banking market, CaixaBank is always striving to differentiate itself through technology. It wanted to implement a new customer-oriented digital platform that would enable employees to advise customers while sharing information directly and sign contracts digitally without any loss of security.
The bank is deploying over 22,000 Fujitsu STYLISTIC Q736 tablets with the highest biometric security standards. These devices enable employees to capture signatures and biometric data quickly and easily.
Read the full CaixaBank case study (586 KB/A4, 2 pages)