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OrderMate - Point Of Sale Experts

"We rely on Fujitsu servers to support our advanced Point of Sale Solution and to enhance our products’ reliability in the fast paced world of hospitality"

Shannon Hautot, Managing Director, OrderMate Point Of Sale

The customer

Innovators in the field of hospitality Point of Sale (POS) software, OrderMate have built a network of over 1000 cafés, bars and restaurants that rely day in day out on the high performance of the OrderMate range of solutions. Careful development of applications to match the exact needs of the Australian hospitality industry, resulted in a suite of applications that continue to be rapidly taken up by an increasingly IT perceptive and customer focused hospitality industry.

The challenge

In matching market trends with innovative software, to enable better customer service including mobile payments, OrderMate knew that maximum up-time was required from their back-office infrastructure. Great customer service requires a highly reliable server to support mobile and fixed Point of Service terminals. Excellent value for money is essential in the hospitality market as every dollar counts.

The solution

OrderMate needed a highly reliable back-office server from a dependable partner to support their core software solution. Fujitsu’s PRIMERGY TX120 S3 met all the criteria for a highly reliable platform, compact to fit anywhere, affordable and scalable to suit virtually any size of hospitality venue.

The benefit

  • High reliability supports new advanced mobile solutions, driving new customer opportunities and revenue growth.
  • Scalability supports the same solution across a broader customer base, reducing cost of sale and boosting profitability.
  • Long product life cuts the cost of model churn and hardware maintenance.


Download the OrderMate case study (285 KB/A4, 2 pages)