Fujitsu are helping organizations around the world accelerate their digital journey with confidence and less risk – helping them reap the benefits of end-to-end digital transformation
Service Management evolution is a key piece of this digital jigsaw. Inefficient processes and duplicated efforts are a major cause of reduced productivity and cost inefficiencies in organizations big and small – not to mention dissatisfaction and frustration it causes for employees, customers and vendors.
We believe there’s a better way.
Our Service Management solutions combine the power of ServiceNow with Fujitsu’s 20+ years of delivering service excellence. As a Elite Partner of ServiceNow we streamline service management processes across the enterprise. So your people are free to focus on doing more of what they do best.
Spotlight on Retail
ServiceNow and the delivery of better service experience and improved efficiency
Spotlight on Healthcare
See how ServiceNow can support the healthcare industry with technology to ensure that we all get the care we need.
How to get rid of language barriers in ServiceNow
Learn how Translator Bot can translate languages directly in ServiceNow, and see the new features in version 2.0
Driving profitability in your services organization
In this webinar we will show you how you can increase your efficiency as a service organization by the use of the ServiceNow platform and Symfoni WE’s end-to-end value chain throughout your entire organization.
IT Workflow partner of the year 2019
Fujitsu was awarded by ServiceNow at Global Partner Ecosystem Summit in Las Vegas
Spotlight on IT Operations Management (ITOM)
See how ITOM and ITSM are revealing a new digital landscape
WEBINAR: Expand your ServiceNow platform into Facilities
Leverage your existing ServiceNow investment to modernize Facilities Service Management with Nuvolo
Be a Customer Service Superstar
With Customer Service Management from ServiceNow you can elevate your customer service from request to resolution.
Learn how you can improve employee IT-experience - Add more value to your ServiceNow investment with Nexthink
ITOM, IoT and MetricBase – transform data into value
Curious about how you can leverage metrics, operational intelligence and sensor-data in ServiceNow?
Did you know that Fujitsu offers training on ServiceNow and ITIL?
We provide both standardized tool training and tailor-made training that can be adapted to specific working environments.
Fujitsu’s ServiceNow offering - ServiceNow Full Lifecycle Partner
We are one of the only full lifecycle ServiceNow partners to deliver end-to-end services tailored to your business specific needs. Our dedicated and highly trained team will take you through the whole customer journey, from implementation to consulting, training to 24/7 support.
Implementation & Integration
Design & Development
Global Delivery Centers
Why choose Fujitsu’s ServiceNow management solutions?
Recognized as a world-leading expert in digital transformation, we have extensive experience enabling organizations around the globe to accelerate their digital journey and digitalize with confidence. Our offering delivers proven benefits such as an average ROI of 449%, with an average payback period of 7.4 months.
400+ ServiceNow specialists in 16 countries
800+ project implementations
SaaS expertise in delivering global implementations
Together with ServiceNow we streamline service management processes across the enterprise. So your people are free to focus on doing more of what they do best.
Coop Market Norway renews all IT Service Management processes with ServiceNow solutions from Fujitsu
Coop Market Norway had an outdated IT Service Management solution and no system that supported Service Management processes for the rest of the organization. It was looking for a solution which included the entire organization and could support other departments like HR, accounting, administration and operations.
- Basware accelerates customer support from issue to resolution
- OpusCapita benefits from using ServiceNow to correlate all incidents and events automatically
- ServiceNow improves all IT Service Management Processes at Belgian Isabel Group
- ServiceNow enables Dubai Silicon Oasis Authority to improve incident resolution times through better visibility of business processes