Public Health Disease Surveillance

A connected and integrated platform for early detection and effective management of infectious diseases

The Covid19 pandemic demonstrated the necessity of infectious disease surveillance and management backed by integrated systems, consolidated data and predictive analytics. Inadequate infection notifications and a lack of predictive capability made it difficult to identify and trace outbreaks early and rapidly. Instead, information from multiple sources had to be manually collated hindering the ability of health systems to understand how to best use limited resources and avoid the need for lockdowns and other drastic control measures.

Platforms such as ServiceNow have a central role to play in modern disease surveillance. Such a platform can facilitate notifications by different groups, including non-authenticated users like parents or individuals, or authenticated users like teachers and health professionals. Consolidating pathology information with other sources enables monitoring and prediction to guide public health units. Geospatial mapping of infections is another important aspect of monitoring, predicting and addressing outbreaks early.

Our blueprint for infectious disease surveillance is ready to be adapted to your health system. We have the right knowledge, experience and partnership needed to rapidly implement modern, effective and integrated disease surveillance and management across health ecosystems.