Fujitsu Business Resilience
Building resilient retail and hospitality
To adapt and thrive in times of disruption agility, speed and risk management are essential
Change is the only constant in today’s volatile and unpredictable retail and hospitality landscape. Rapidly evolving customer behaviour combined with economic pressures and demands for more socially responsible and environmental services and products are piling pressure on a sector that’s barely recovered from pandemic disruption. To survive and prosper in the face of this disruption you need the agility to transform, adapt and evolve at speed - but transformation does not come without risk, and ensuring business resilience and continuity is a priority.
However, resilience doesn’t just happen – it has to be created and managed. Traditionally, resilience meant cutting costs and saving money, today it means risk management, security controls, supply chain optimisation, modular flexibility, the agility to adapt at pace and smoothing out friction points along the way.
Building business resilience from the ground up
Work with Fujitsu and transform your business for a resilient future – ensure your business continuity with IT infrastructure, automation, networking, cloud services and cyber security solutions that keep you working without interruption. Let us help you to build a resilient foundation and implement systems that are always available and running smoothly.
Resilient Retail Technology Solutions
Fujitsu Adaptive Engineering and Cloud Transformation
Fujitsu AE and cloud transformation accelerate holistic change across your technology, processes and services enabling you to become more resilient, responsive and relevant within the retail and hospitality market. Our experts work with you to build Protected Foundations - a resilient core fit for both today’s demands and future-proofed for tomorrow. We work with you to co-create solutions supported by emerging technologies that empower you to survive disruptive forces, whatever they may be.
- Build services faster
- Optimise costs and agility
- Enhance effectiveness
- Drive insight and new value
Fujitsu Springboard
Accelerate your journey to the Cloud with Springboard. We begin by assessing your current environment and consulting on the best approach to transforming your infrastructure and utilising cloud services. Working together, we then create a secure, agile enterprise-grade cloud foundation that’s specifically tailored to your business needs. With Springboard, we accelerate your journey to an agile cloud platform in Microsoft Azure and AWS – with a process that takes just a few weeks.
- Comprehensive approach and services that simplify cloud management
- Proven, repeatable, scalable and secure landing zones in line with cloud adoption framework best practices
Fujitsu QikPik
Fujitsu QikPik is a quantum-inspired warehouse order-picking optimisation solution designed to reduce the pick-walk distance, time taken, and time wasted to improve efficiency, productivity and profitability. Compatible with a wide range of WMSs through simple API integration, it cuts pick-walk distance, time and cost by between 20-40%.
- Can be applied to batch, order, retail, eCommerce, LLOP, one-way, two-way and manual.
- 45% reduction in pick-walk distance within our own warehouse.
Quantum Value Assessment
Fujitsu QVA focuses on assessing your organisation’s quantum readiness, where you should leverage quantum technology and the business benefits you can expect to realise in both the short and long term. We help you to understand current capabilities specific to retail and hospitality, identify actions to improve your quantum readiness and assess the benefits you can realise.
- Optimise route planning and fleet management to reduce travel time, cut emissions and save on operating costs.
- Optimise human resource planning according to staff capability and availability to increase productivity and efficiency.
Application Modernisation
Fujitsu application modernisation services are proven to deliver new value and drive sustainable success. They cover all stages of the application lifecycle – from identifying new business outcomes and developing new applications, through to application modernisation, integration, management and maintenance. We work with you to modernise and transform your applications to streamline your processes and increase your agility to rapidly adapt to changing consumer needs.
- Seamless digital workflows - applications for pace and productivity.
- Intelligent digital core - applications for a smart sustainable future.
- Rapid digital innovation - applications for enhanced consumer experience and societal value.
Fujitsu Managed Detection and Response (MDR)
Fujitsu MDR mitigates cyber risks in a digital retail environment, enabling innovation and business growth. Evolving from traditional reactive cyber security monitoring, MDR combines SIEM, automation, threat intelligence, threat hunting and vulnerability management to proactively stop cyberattacks before they happen. Automated incident response cuts the time taken to respond to an attack reducing the potential impact on retail sales.
- Integrates with ITSM systems
- Reduces cyber security incident management costs
- Reduces cyber security incident response times
- Reduces digital retail risk
In the age of responsible and resilient retail and hospitality why work with Fujitsu?
At Fujitsu, resilience is a core principle. Whether you need to rapidly respond to a cyber security alert, protect customer data from attack, speed up time to market with innovative new services or overcome supply chain complexity, we help you to build resilient foundations from your back-end infrastructure to front-end services.
Using independent, industry-leading expertise and proven methodologies, we help you to mitigate and manage risks with simplicity and confidence, enabling you to:
- Improve and optimise operations
- Ensure 24/7 business continuity
- Safeguard user and consumer data
- Protect your brand and reputation
Customer stories
Creating a more enjoyable shopping experience with DX
United Super Markets Holdings Inc. (USMH) provides customers with a more enjoyable and stress-free shopping experience by enabling them to bypass cash register waiting lines and pay for their purchases via smartphone.
Making life more convenient
BGF have opened their first unmanned and checkout free convenience store in Seoul, South Korea. It’s an innovative attempt to digitally transform bricks-and-mortar retail, while helping the company grow sustainably and at a lower cost. To start shopping, customers simply scan an app or their hand to pass through a gated turnstile that uses Fujitsu PalmSecure technology.
Creating a Springboard™ to Azure Cloud
Whitbread engaged Fujitsu to manage its cloud migration, using Fujitsu Springboard™ for Azure as part of the Fujitsu Cloud Management Service (FCMS). This ensured a seamless transition that will foster innovation, improve sustainability, enhance operational visibility and lower costs.
