Fujitsu Retail and Hospitality IT Solutions – Always On, Always Connected
A new retail world is emerging where technology connects and interlinks everyone and everything. Today’s customers expect their in-store and online experiences to match, and retailers must adapt and become truly connected if they are to keep pace with rising demand for a consistent customer experience delivered through multiple touchpoints and channels.
At Fujitsu, we understand the retail environment in which you operate and the need for reliability, agility, and flexibility. We develop and deliver innovative solutions for retail and hospitality that future-proof customer experiences in an omni-channel world.
Self-service checkout is now a consumer expectation in most retail environments.
Fujitsu Intelligent Support
We provide predictive, automated, and proactive support services across all technology, anytime, in anyplace. We enable you to maintain the delivery of your end-to-end in-store customer experience.
We enable you to deliver a consistent and seamless multi-channel customer buying experience. With our help, you can simplify processes and improve the in-store shopping experience.
Point of Service
With expectations rising all the time, in-store staff need the tools to provide excellent service from the moment customers walk through the door. Fujitsu’s latest Point of Service (PoS) and mobile store solutions are helping retailers rise to the challenge.
Welcome to a world of hyperconnected business in retail
A new generation of solution are linking shoppers' behaviour - online, in store and out on the street. The answer is in the consumers' pockets... their smartphones. We're working with retailers to help them thrive in an emerging hyperconnected world. Discover how Fujitsu can help you.
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The Mini Woolworths Project
Hear from our Mini Woolies Ambassador Kiara
Take a look at our Mini-Woolies Ambassador, Kiara Misciagna and her experience with the program. Kiara gained the skills and confidence needed to work in a retail position with Woolworths. Watch a short snippet of her journey here.
Watch the video
Hear the inspirational stories behind the Mini Woolies initiative
A joint initiative between Woolworths and Fujitsu Australia to launch Mini Woolies shopfronts around Australia, providing students and young adults with ranging disabilities the opportunity to gain hand-on experience working in and shopping at simulated Woolworths supermarkets. See how the life changing program began, behind the scenes of each site launch, and how the program is creating real and impactful change in communities around Australia.
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Fujitsu Deployment and Field Services
Our IT Deployment Services Team offer nationwide access to cost effective, low risk solutions for the deployment and implementation of multi-vendor technology assets. We provide full client lifecycle management solutions, from procurement to storage, hot-staging, installation, site & acceptance testing, site documentation, data cabling, data centre relocation, sustainable asset relocation & disposal, project management and full support of asset management activities.
Digital Transformation trends in Global Retail Industry 2021
The retail industry is transforming itself in response to intensifying competition and new challenges following the shock and disruption of COVID-19. In the second year of this study, we compare many questions and identify the changes experienced by the retail sector since the advent of Covid-19.
See how our customers solved their challenges
Woolworths launches mini supermarket at Black Mountain School with Fujitsu support
Fujitsu recently launched the third mini supermarket in a series of collaborations with Woolworths.
Rice Exchange (Ricex)
Rice Exchange (Ricex) is the first digital platform designed for buying and selling rice. Through its marketplace, built on the FUJITSU Blockchain and Distributed Ledger Technology (DLT) platform, Ricex is aiming to make the global trade in rice faster, more secure, and more transparent.
Technology transformation has helped the rapidly globalising UK coffee chain keep pace with the fast-evolving business environment of 2020.
The Home Depot
GLOVIA OM helps launching the new design centre at The Home Depot, supporting positive customer reception.
There’s a lot that goes on behind the scenes to keep Australia’s retail customers happy
For most Australians and New Zealanders, the experience when dealing with our major retailers is seamless. What most people don’t realise is the work that goes on behind the scenes to make sure that the technology that runs retail, supports this experience.
Clare Burden - Head of Industry - Retail
"As the Head of Retail for Fujitsu across Australia and New Zealand, I work with technology leaders across the retail and hospitality sector to help them remain open to serve, trade, operate and innovate."
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