The benefits we have seen by changing to this new Agile way of working is the speed to market has improved, the quality has improved. The continuous delivery model makes it possible and gives us a reduction of 300% in speed to market.

Rene Sandberg, General Manager, Coop Trading
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Coop Trading

A new way of working to a DevOps culture


Coop Trading is the sourcing company for the biggest cooperative retail companies in Denmark, Finland, Norway and Sweden. Their main activity is the sourcing of food and daily non-food products, securing branded products at competitive prices, and developing and maintaining a varied assortment of competitive private label products.


Coop Trading needed to transform how IT projects were delivered. They wanted to move away from the slow and costly approach associated with waterfall and towards an agile way of working.


Fujitsu implemented SCRUM as the agile delivery method with 2 week sprints and commitment driven sprint planning, before building the basics for a continuous delivery platform through an automation toolstack to support agile development processes.


  • Time to market has decreased significantly with a 300% improvement for all development tasks.
  • Coop now have trust in their IT, with customer satisfaction rising from an all time low of 1.5 out of 5 to an all time high of 4.5 out of 5.
  • There has been zero churn in the Fujitsu Global Service Delivery Unit (GSDU) for 2 years due to happy developers.

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