In a world undergoing rapid transformation, where competitiveness increasingly depends on the ability to effectively leverage data, artificial intelligence (AI) has emerged as an essential tool to address the complex challenges faced by modern businesses.

It is within this dynamic framework that Fujitsu Luxembourg and Devana have decided to partner in offering Luxembourgish companies a comprehensive approach to the deployment of an innovative solution. This partnership aims to combine performance, security, and compliance, while meeting the growing demands for flexibility and transparency in AI adoption. Together, the two companies aim to accelerate AI industrialization in Luxembourg, ensuring their clients benefit from technology that is both high-performing and aligned with the highest standards of data security and management.

For Cédric Jadoul, Managing Director of Fujitsu Luxembourg, this partnership aligns with a broader strategy to combine technology and business expertise to support companies in their transformation. “AI is no longer just a technological trend; it is becoming a strategic lever to optimize processes, improve productivity, and stimulate innovation.” On her part, Barbara Delacroix, CEO of Devana, emphasizes the importance of supporting Luxembourgish companies in their AI strategy with a flexible, multi-LLM (Large Language Models) platform, enabling them to adapt solutions to their specific needs while staying at the cutting edge of technology.

Support in selecting use cases and AI models for digital transformation

Thanks to its consultative approach, Fujitsu and Devana assist their clients in identifying the most relevant use cases to maximize the impact of AI. This includes personalized support in selecting AI models tailored to the specific needs of each business. Devana has already conducted rigorous benchmarks to assess the best LLMs according to specific use cases, ensuring seamless integration with existing systems via APIs. This flexibility allows companies to personalize AI solutions without requiring advanced technical expertise.

“We have designed our platform to adapt to each company’s business processes, leveraging the most efficient AI models on the market,” says Barbara Delacroix. This approach helps businesses improve productivity while minimizing the risks associated with AI adoption.

Cédric Jadoul adds that this approach goes beyond Proofs of Concept (POC) and aims to establish sustainable solutions. “The deployment of AI solutions must be thoughtful, supported, and sustained over the long term. We raise awareness among teams about the impacts of AI on their data and processes to ensure tangible and lasting results,” he explains.

Security and Compliance: A Transparent and Flexible AI

In a context where data security has become a central concern for Luxembourgish companies, especially in highly regulated sectors such as finance and insurance, the Fujitsu-Devana duo offers a solution that meets the highest requirements. “With Devana, we anticipated these needs by offering two versions of our solution: an on-premise version for organizations that want to retain full control over their data and a SaaS version for more flexible businesses,” explains Barbara Delacroix.

But that’s not all. Devana’s software also stands out for its transparency. “One of the common issues raised with AI is the black box,” she adds. Many companies hesitate to adopt generative AI solutions because they don’t understand how decisions are made. Devana was designed with explicit interfaces that allow users to understand each step of the process, ensuring reliability and traceability of decisions.

For Cédric Jadoul, this hybrid approach is crucial for addressing security needs while adapting to future regulations, such as the AI Act set to take effect in 2025. “AI must be a strategic lever for businesses,”he explains. “It is not enough for it to be compliant with current standards; it must also be backed by rigorous governance and incorporate compliance from the design stage to adapt to regulatory changes.”

Meeting the Challenges of the Luxembourgish Market

In the Luxembourgish market, data management and AI adoption present specific challenges. Barbara Delacroix identifies team acculturation as a major obstacle to overcome. “It is essential that users understand how AI can transform their business processes,” she says. Devana adopts a structured approach, starting with team awareness, followed by an experimentation phase where clear KPIs are defined to measure the performance of use cases. These indicators ensure that deployed solutions achieve long-term goals before proceeding to large-scale industrialization.

Change management is a key element of this approach. Cédric Jadoul stresses the importance of involving teams from the start of the project, organizing brainstorming sessions, and highlighting “small wins,” such as quick productivity gains or reduced processing times in a department through automation. These initial successes are crucial in demonstrating the tangible impact of AI and boosting team buy-in. “We support our clients throughout the process to ensure that AI becomes a driver of sustainable performance,” he adds.

Thus, this partnership between Fujitsu and Devana represents a comprehensive and strategic approach to meeting the AI needs of Luxembourgish businesses while ensuring security, transparency, and compliance.