Fujitsu Technology and Service Vision 2025

Japanese language version
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New value creation through the collaboration between People and AI

Fujitsu Technology and Service Vision (FT&SV) is an evolving story that describes the future we want to create with our customers and partners, how technology empowers people to realize our vision, and what actions we need to take now.

Businesses and society are currently facing an unprecedented level of uncertainty, with complex interactions between unstable political and economic conditions, geopolitical risks, and climate change. Meanwhile, the remarkable advancement of AI holds the potential to bring about a transformation akin to the industrial revolution, extending beyond mere productivity improvements.

Today, business leaders are required to steer their organizations in a way that leverages AI-driven technology for growth while creating net positive value.

FT&SV 2025 introduces an exciting and unique view of a future where we create value together, an ecosystem that drives sustainable business growth while enriching our environment and society. The evolution of AI allows us to dive into unleashing people's potential, redesign businesses, and contribute to a net positive impact on society - shaping a better future, together.

Enabling our vision are our five Key Technologies - computing, network, AI, data and security, and converging technologies. These are backed by the introduction of Uvance Wayfinders consultancy, Modernization, and Fujitsu Uvance - all demonstrating our commitment to this vision and to show how we are continuously innovating to meet the needs of the future.

Fujitsu can help.


Download the latest FT&SV 2025 (PDF version)

1. Future of business

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As AI continues its rapid evolution, the collaboration between humans and AI becomes a source of new value creation that will pave the way for the next era. To disseminate and develop this new value across society, an ecosystem that transcends industry boundaries is essential.

Our concept of "Regenerative ecosystems" involves humans and AI at the core of value creation, achieving net positive outcomes through collaboration with cross-industry partners.

We will share our vision for the future, exploring how to harness the power of humans and AI to shape the future, the evolution of AI, the future of business, and this new value creation ecosystem.

Progress toward net positive

Advancing Net Positive - Driving Profit with Purpose

Fujitsu's Advancing Net Positive Agenda, developed and researched by Economist Impact, is a first-of-its-kind toolkit designed to guide business leaders in advancing toward Net Positive - creating value for communities and the environment while ensuring profitability and resilience.
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2. Technology vision

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As AI rapidly evolves and continues to produce breakthroughs, the focus is increasingly on "AI agents" that act autonomously. The collaboration between humans and AI agents is set to bring significant transformation to individuals, businesses, and society.

Through our technology vision we share future scenarios and Fujitsu's cutting-edge technologies that demonstrate how the evolution of AI-centric digital technology can contribute to net positive value creation.

Fujitsu's Key Technologies centered on AI

Fujitsu Key Technologies

Successful sustainability transformation depends on the right mix of technologies.
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Fujitsu Research & Development

For more details on Fujitsu’s R&D work on the five Key Technologies.
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Fujitsu Research Portal

APIs and web applications of tech components to quickly test Fujitsu's advanced technologies for free
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3. Actions for Change

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To achieve net positive outcomes, we must accelerate the resolution of complex societal challenges through cross-industry initiatives.

Firstly, it is crucial to address societal issues as a core business practice. Supporting this endeavor requires the establishment of an IT infrastructure that can swiftly adapt to technological advancements. Additionally, as business complexity increases, partners who can guide and support clients in steering their management strategies play a vital role.

Here, we focus on four key areas for business leaders to drive transformation: people, business, society, and technology. We showcase how Fujitsu collaborates with clients through advanced case studies and internal practices.

Fujitsu solutions and services accelerating transformation

Fujitsu Uvance

Innovative solutions that address customers’ business challenges and solve societal issues
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Mainframe Modernization

Mainframe modernization on AWS and Azure
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Consulting

Fujitsu consultants work with data scientists and engineers to provide support using industry knowledge and data analytics technology to solve business problems and maximize enterprise value.
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Take the first step to transformation with FT&SV 2025

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Download our 20 page executive summary to find out more, or access the detailed view by opting for our 67 page full report.

Index

Opening

  • Future of business
  • Technology vision
  • Actions for Change

Insights for leaders

Agentic AI: A Blueprint for Sustainable Organizational Transformation

Sustainability is no longer just a corporate social responsibility (CSR) initiative it is a strategic imperative. Facing increasing regulatory pressures, heightened investor expectations, and surging consumer demand for environmentally and socially responsible business practices, organizations must integrate sustainability into their core operations. The challenge, however, lies in balancing sustainability goals with profitability, efficiency, and innovation. Agentic AI is a powerful technology that has the potential to revolutionize how organizations approach sustainability by optimizing resource usage, enhancing supply chain transparency, and driving smarter decision making.

IoT: Unlocking Increased Sustainability

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Agentic AI: Hyper-Personalization of Customer Engagement

In today’s digital economy, personalization has evolved from a competitive advantage to an essential business strategy. As customers demand more relevant, timely, and meaningful interactions, enterprises are turning to a new frontier of AI: Agentic AI. Unlike traditional AI, which operates within predefined rules and requires human oversight, Agentic AI possesses the capability to perceive, decide, and act autonomously, dynamically responding to customer needs in real time.

Access previous reports

Fujitsu Technology and Service Vision documents and other reports can be downloaded via the links below.

Related links

Sustainability

Contribution to Sustainable Development for Society and the Planet
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Customer stories

At Fujitsu we create strong partnerships with our customers, enabling us to work together to find innovative IT services & solutions. Our case studies reveal how we help your businesses sector wide.
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Please contact us for any questions or feedback you may have about the Fujitsu Technology and Service Vision.

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