IT Operations Team Lead (Cloud Service Manager)

Date :

October, 2022

Required :

1 position

Description :

Responsibilities

• Troubleshooting the problem related to Hybrid Cloud infrastructure
• Technical Consultant and Solution design for Hybrid Cloud Solution
• Operation and technical process development
• Create, update, and maintain operation and technical document
• Leading the technical engineers to support Hybrid Cloud Service.
• Support sales to drive Hybrid Cloud Service Business

Job Requirements:

• Bachelor degree in Computer Science, Computer Engineering or any related fields
• At least 5 years experience in IT/Network/Engineering Technical support
• Technical knowledge and experience requirements
• Virtualization and VMware (4.0/5.0) with a large enterprise (VCP Certification is preferred)
• Storage technology
• Experience with Windows Server platforms
• Solid knowledge of LAN/Wan configurations to include experience with routers and switches, Internet firewalls, VPN
• Cisco router, firewall and switch (CCNP is preferred)
• Extensive Troubleshooting skills
• Good command of English
• Able to work under pressure and time constrain, ability to work independently with minimum supervision
• Well-organized, able to plan projects and maintenance initiatives, track and report to milestones
• Engineering and implementing business process focused on services delivery, ISMS and ISO experience are benefits

Employment Type:

• Permanent Full Time

FRF Information

• FRF10
• FRF Title - IT Operations Team Lead (Cloud Service Manager)



Please Note:

• The FRF information is an indication of the scope and responsibility of the job, it may varies as necessitated by business demands.
• The FRF level of the successful applicants may defer in reference to our Rewards Policy
• The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time.