SAP has certified TDS as a VAR Service and Support Organisation for its activities in Germany, in line with the very latest criteria. Certification recognises the outstanding support that the TDS helpdesk provides to administrators and users. It also confirms that TDS’ organisational structures and technologies comply with SAP’s stringent support standards. The criteria considered by SAP include support infrastructure, quality assurance, and support and maintenance processes. Currently, TDS supports around 100 licensed SAP customers, responding to approximately 6,000 requests per year.
For further information on TDS’ customer support services, visit www.tds.fujitsu.com/csc.
About TDS AG
TDS provides a comprehensive range of IT services, including SAP-related offerings, to mid-sized enterprises and major corporations. In addition, TDS offers software, outsourcing and related services for human resource management.
A particular focus is SAP consulting, application hosting and application management. The portfolio also includes industry-specific SAP solutions, e.g. for the process industry, as well as the cosmetics and food and drink sectors. As an outsourcer, TDS provides tailored answers to specific customer needs, and end-to-end management of entire IT infrastructures.
In the HR space, TDS can assume complete responsibility for all processes associated with managing staff. TDS is Germany’s market leader in HR business-process outsourcing (BPO), handling over 750,000 payroll transactions every month. A further million payroll transactions are processed by companies deploying TDS Personal HR software.
Currently, TDS employs around 1,200 staff at some 20 sites in Germany, Austria and Switzerland. In fiscal 2008/2009, the company posted revenues of approximately 132 million euros. Founded in 1975 and headquartered in Neckarsulm, Germany, TDS is traded on the Frankfurt stock exchange (ISIN DE0005085609 and DE0008164286). TDS has been a member of the Fujitsu Group, one of the world’s leading IT players, since 2007.
Date: 21 April, 2010