Fujitsu Retail and Hospitality IT Solutions – Always On, Always Connected
A new retail world is emerging where technology connects and interlinks everyone and everything. Today’s customers expect their in-store and online experiences to match, and retailers must adapt and become truly connected if they are to keep pace with rising demand for a consistent customer experience delivered through multiple touchpoints and channels.
At Fujitsu, we understand the retail environment in which you operate and the need for reliability, agility, and flexibility. We develop and deliver innovative solutions for retail and hospitality that future-proof customer experiences in an omni-channel world.
Self-service checkout is now a consumer expectation in most retail environments.
Fujitsu Intelligent Support
We provide predictive, automated, and proactive support services across all technology, anytime, in anyplace. We enable you to maintain the delivery of your end-to-end in-store customer experience.
We enable you to deliver a consistent and seamless multi-channel customer buying experience. With our help, you can simplify processes and improve the in-store shopping experience.
Point of Service
With expectations rising all the time, in-store staff need the tools to provide excellent service from the moment customers walk through the door. Fujitsu’s latest Point of Service (PoS) and mobile store solutions are helping retailers rise to the challenge.
Welcome to a world of hyperconnected business in retail
A new generation of solution are linking shoppers' behaviour - online, in store and out on the street. The answer is in the consumers' pockets... their smartphones. We're working with retailers to help them thrive in an emerging hyperconnected world. Discover how Fujitsu can help you.
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See how our customers solved their challenges
Australia Post and Fujitsu collaborate to deliver a range of IT services
Australia Post needed to expand its digital capabilities to support a large and growing business. Fujitsu was selected as a partner to increase its service offerings by embedding digital technologies. The collaborative journey is continuing to realise more customer-friendly services.
Fujitsu & Woolworths launch “Eddie’s Fresh Food”
Fujitsu Australia Limited and Woolworths, the fresh food people, have partnered to create “Eddie’s Fresh Food”, the exciting integration and installation of real payment registers at St Edmund’s College, Wahroonga. This collaboration has created authentic learning opportunities for students with disabilities.
Framing a digital future: our new partnership with Specsavers
As part our new partnership, we will be working with Specsavers to transform their in-store technology in 1,179 stores across Europe. The digital transformation project will improve both the customer experience and the working environment for employees.
Together McDonald's and Fujitsu have developed the CARE program
McDonald's UK was searching for a more proactive way of managing its restaurants. The company partnered with Fujitsu to co-create the Customer Aligned Regional Engineering (CARE) program and, as a result, has enhanced the customer experience in its franchise stores.
Seven-Eleven Japan is working with Fujitsu to improve product delivery to its 20,000 national stores
7-Eleven needed to create a system that would ensure the continuous delivery of products during national emergencies. But pinpointing the exact location of trucks was a difficult task and affected communications with drivers, making it difficult to give correct instructions.
Ready to learn more?
Engage with a Fujitsu expert to learn more about our services and solutions for retail organisations.