Consulting Services

Customer Challenge

To remain competitive, organisations need to make effective use of data and analytics to provide actionable insights that deliver better products, improve efficiency, and increase customer engagement. Many find their current solutions cannot deliver these modern capabilities and lack the in-depth skills and experience to deliver an actionable strategy and plan to improve both technical and organisational capabilities.

Solution

We collaborate with customers to introduce leading Digital and Data Analytics Strategies to identify growth and innovation opportunities by creating an effective, informed, and focused strategy using our proven ResultsNow® Strategy Methodology.

Customer Value

» Identified growth and innovation opportunities
» Strategy is aligned to business objectives
» Unlock the value in your business data
» Clear plan for the whole business to follow

Customer Challenge

With data sitting on multiple and varying platforms, staff spend excessive amounts of time collating information, which is often outdated or inconsistent, and then spending hours or days to uncover the value hidden within it. The end results can be ambiguous as there is no ‘single source of truth’. The challenge is how to move to a scalable and automated data platform.

Solution

Through the implementation of an advanced analytics solution, we work with customers to design and build a modern and scalable data platform customised for their organisation, that will provide consistent and fast analytic capabilities coupled with intuitive dashboards. Overarching governance is put in place to ensure reliability and security of critical data assets.

Customer Value

» Automated reporting
» Well designed, intuitive reports and dashboards
» Improved accuracy in results
» Quick user adoption and self-serve reporting
» More effective collaboration
» ‘Single source of truth’

Customer Challenge

Businesses are under constant pressure to deliver significant revenue uplift, reduce ongoing costs, make more accurate stock forecasting, improve asset performance, improve customer experience and the safety of employees. The challenge they face though is that they do not have the technology in place to enable data driven decision making.

Solution

By using a variety of tools and data science methods including statistical analysis, advanced mathematics, algorithms, machine learning and Artificial Intelligence, our experienced Data Scientists apply tailored data science to your business to enable data driven decision making.

Customer Value

» Enable data driven decision making
» Unlock powerful insights from your data
» Generate real business value from your data
» Identify opportunities for revenue growth, cost reduction or process improvements

Customer Challenge

Organisations throughout the world are seeing the value that artificial intelligence (AI) solutions can offer to optimise and automate processes and deliver new, innovative services to customers. However, the power AI solutions offer also comes with risks. Technology that’s used unwisely can lead to unreliable or unexplainable predictions, bias against some demographics and potential breaches of legal and regulatory codes. Organisations need to ensure that the AI solutions implemented are safe, ethical and compliant with all relevant legislation.

Solution

Our AI Ethics and Safety Assessment is designed to help organisations establish frameworks and governance processes that will ensure the AI solutions implemented are safe, ethical and compliant with legislation. Our assessment covers four main areas:

» Review existing organisational data privacy policies, ethics policies and governance groups
» Identify how AI solutions can impact business units within your organisation and potential ethical concerns
» Assess existing AI/ML model(s) for bias and fairness (where applicable)
» Provide actionable recommendations to ensure the ethical and safe use of AI at your organisation

Customer Value

» Implement AI solutions that best meets their business needs
» Ensure fairness, transparency and accountability in AI decision making
» Identifying and mitigating ethical risks, biases and their causes
» Build trust for AI solutions
» Comply with relevant legislation around AI solutions

Customer Challenge

Businesses are changing at a rapid pace in response to a dynamic external business environment. They are expanding their partner ecosystem at pace and need confidence to quickly and securely move data between internal systems and external parties however are limited to legacy methods like email and ftp. These legacy technologies significantly reduces the speed at which the business can share data with partners and slows the delivery their services to their customers and/or citizens.

Solution

We bring proven architectural and engineering expertise to design and build secure and scalable APIs. We leverage your investments in your AWS and Azure Modern Data Platforms with a single source of truth for data and extend it with well defined APIs rapidly enabling secure interchange data between internal systems and external partners.

Customer Value

» Leverages your investment in modern data platforms
» Increases business agility and innovation
» Simplifies support and maintenance which reduces costs
» Reduces organisational risk through removal of key person risks

Customer Challenge

Increasingly, businesses need to unlock the value of their data but don’t have the transformational Data Analytics and Artificial Intelligence capabilities integrated within their processes to enable the whole organisation to rapidly realise business value.

Solution

We work with you to deliver and embed new organisational capabilities, through the creation of tailored delivery and adoption processes, and effective change management plans, by focussing on your business outcomes through:

» Value prioritisation
» Incremental delivery
» Strong engagement
» Strategic change management
» Clear communication
» Targeted Analytics solution training

Customer Value

» Customised change management plans
» Staff buy-in and ownership
» New Data Analytics and AI capabilities are embedded into teams
» Realise new value from data
» Enable data driven decision making

Customer Challenge

Businesses are under constant pressure to deliver significant revenue uplift in a rapidly changing world. In parallel ICT teams are under pressure to reduce ongoing costs and delivery new solutions faster while managing the core data platforms. The challenge they face is they with limited permanent headcount and budget pressures they are unable to deliver on both to the fullest extent.

Solution

We bring proven expertise and industry leading practices and processes to securely maintain and support Azure and AWS Data Platforms using our Data Analytics Platform Managed Services (DAPS). Proactive monitoring and alerting, transparent reporting, structured change management and streamline release management are all part of this service that uplifts existing capabilities resulting in improved performance and availability.

Customer Value

» Enables internal data specialists to focus on value creation projects rather than support activities
» Improves business agility
» Improves platform performance and availability
» Reduces organisational risk through removal of key person risks