Fujitsu Selected for Digital Transformation Program by the Agency for the Digital Administration of the Community of Madrid

News facts:
  • Partnership with Fujitsu underpins Madrid Digital’s ambition to provide more than 6.5 million citizens with agile, more effective solutions and services, delivered more efficiently
  • New hybrid cloud architecture creates a self-provisioning, automated and cyber-secure management model
  • Initial three year agreement with the option to extend for a further two years

Munich, February 25, 2021

- The Agency for the Digital Administration of the Community of Madrid ("Madrid Digital") has selected Fujitsu for a digital transformation project that will define, develop, and consolidate new ICT services for more than 6.5 million citizens in the Region of Madrid.

Madrid Digital’s ambition is to leverage cutting-edge ICT to respond more efficiently to the needs of its citizens –delivering solutions and public services more effectively and with greater agility. In support of this, Madrid Digital has engaged Fujitsu to transform its digital infrastructure. Under an initial three year deal with the option to extend for a further two years, Fujitsu will create a self-provisioning, automated and cyber-secure management model governed by a new hybrid cloud architecture.

This infrastructure underpins Madrid Digital’s aim to provide innovative, efficient and secure services to the region’s governmental departments. It enables a more efficient management model for the provision of public services of the highest quality, with a focus on operational excellence and driven by the adoption of new technologies.

Fujitsu will deliver the transformation program in three stages. After initial planning, analysis, and design of the service transformation processes, the second and third stages will cover phased implementation. Throughout the ongoing transformation contract, Fujitsu will focus on continuous improvement, training and change management.

Fujitsu has a long history in the management and transformation of infrastructure, applications, and services and concrete experience in digital transformation of systems operation services. Furthermore, Fujitsu has extensive experience in supporting Servicio Madrileño de Salud (SERMAS), the administrative and management structure that integrates every public hospital and every public health service of the Madrid Regional Health System. Fujitsu has managed the centralized and virtualized IT infrastructure for SERMAS for more than 12 years, serving 32 hospitals and offering centralized software to 430 centers in its primary care network.

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About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 130,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 3.9 trillion yen (US$35 billion) for the fiscal year ended March 31, 2020. For more information, please see

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Datum: February 25, 2021
City: Munich

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