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Fujitsu Dispatch System Helps Tasmanians to Improve Public Safety

News facts:

  • Fujitsu successfully delivers $17 million Emergency Services Computer Aided Dispatch (ESCAD) to Tasmania Police
  • ESCAD is a contemporary dispatch system to increase effective emergency response and safety for front line personnel 
  • Ambulance Tasmania will be the next service to commence using the new system, with all services including Tasmania Fire Service and State Emergency Service planned to be implemented by April 2018
Sydney, October 30, 2017 – Fujitsu has successfully rolled out the first phase of a $17 million Emergency Services Computer Aided Dispatch (ESCAD) in Tasmania, with the system now being used by Tasmania Police. The project is being funded by the Tasmanian Government and backed by Rene Hidding, Minister for Police, Fire and Emergency Management.

ESCAD has the ability to track the status and location of resources, which will enable Tasmania Police to efficiently respond to emergency calls. In addition, analysis of the response post incident makes the system a valuable resource for emergency service call-takers, dispatchers, supervisors and emergency service responders.

The contemporary dispatch system is designed to improve the efficiency and effectiveness of emergency response departments, increase the safety for those on the frontline and increase the survival rate in emergency situations by managing the emergency incident from the initial notification until its conclusion.

The implementation of ESCAD was initiated back in April 2016 which saw the Tasmanian Department of Police, Fire and Emergency Management appoint Fujitsu to deliver the ESCAD alongside configuration, customisation, interface development, training materials and ongoing support and maintenance services.

Mike Foster, Chief Executive Office of Fujitsu Australia, says: “We are proud of our instrumental role in delivering this essential service to Tasmania Police. The ESCAD will assist in public safety by enabling Tasmanian Police to respond more effectively. We look forward to rolling this out to all emergency services groups in Tasmania.”

Ambulance Tasmania will be the next service to commence using the new system later this year and all services including the Tasmania Fire Service and Tasmania State Emergency Service plan to be implemented by April 2018.

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About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 155,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.5 trillion yen (US$40 billion) for the fiscal year ended March 31, 2017. For more information, please see

About Fujitsu Australia and New Zealand

Fujitsu Australia and New Zealand is a leading service provider of business, information technology and communications solutions. We partner with our customers to consult, design, build, operate and support business solutions. From strategic consulting to application and infrastructure solutions and services, Fujitsu Australia and New Zealand have earned a reputation as the single supplier of choice for leading corporate and government organisations. Fujitsu Australia Limited and Fujitsu New Zealand Limited are wholly owned subsidiaries of Fujitsu Limited (TSE: 6702). See

Media contacts

Collin Duff-Tytler
Marketing Programs and Communications Manager
Fujitsu Australia and New Zealand

Phone: Phone: +61 2 9113 9346
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Date: 30 October, 2017
City: Sydney