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New Zealand

Fujitsu Services Business Gains International Momentum

Fujitsu Australia Limited

Sydney, November 05, 2013

News facts:
-Significant new customer wins validate Fujitsu’s service-driven approach to delivering ICT services
-Flexibility of service delivery distinguishes Fujitsu from competitors
-Globalization of services portfolio acceleratesFujitsu today at Fujitsu Forum 2013 highlights growing momentum as it continues to develop its services business across EMEA&I (Europe, the Middle East, Africa and India). As Fujitsu accelerates the globalization of its services portfolio, so the European region has seen significant new wins and Fujitsu reports an increase in multi-national opportunities.

Every day, a 31,000 strong international team of Fujitsu services staff provides support for more than 4.4 million end-users, in 177 countries, with 41 languages. And every month, customers depend on Fujitsu to handle their 1.5 million support requests.

In EMEA&I, Fujitsu’s services business has achieved significant new customer wins in 2013, including the German Federal Labor Agency (Bundesagentur für Arbeit) and the Government of Catalonia (Generalitat de Catalunya) in Spain. In addition, Fujitsu confirms an increase in the volume of business from multi-national operations, as a consequence of its ongoing globalization of IT services.

With 50 percent of the global Fortune 1000 now being customers of Fujitsu services, when it comes to big data, Fujitsu is playing in the major league, managing around 140PB of data and almost 150,000 servers located in a total of 113 own- and customer-managed datacenters around the globe.

Fujitsu’s world-class services resources
Customers are supported by a combination of local and global resources: a worldwide network of more than 100 datacenters, 6 multi-lingual service centers, 7 Global Delivery Centers and networked Cloud centers. Global Delivery Centers provide follow-the-sun services operations support, delivering services expertise to customers to a consistently high service level. With international services business comprising more than 50 percent of its group revenues, generating approximately EUR 6.4 Billion annual revenue, Fujitsu is now one of the top four leading global ICT Services companies.

Flexible services approach
This growth underlines that Fujitsu is capable of scaling to global levels to support customers who want a one-stop shop for their entire ICT infrastructure. Fujitsu designs, builds, operates and maintains entire infrastructures on behalf of multinational and global companies, boasting a broad ICT services portfolio covering Business Application Services, Managed Infrastructure Services and Technical and Maintenance Services. All are delivered around the world within a flexible organization instead of the "one-size fits all" approach favored by some services providers.

Supporting quote
Joel O’Halloran, Executive Vice President, Services, International Business, Fujitsu
"During 2013, Fujitsu has gained momentum in accelerating the globalization of its services business. We have made good progress in the EMEA&I region, with some significant wins, in line with the commitments we made at the start of the year."

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.4 trillion yen (US$47 billion) for the fiscal year ended March 31, 2013.
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About Fujitsu Australia and New Zealand

Fujitsu Australia and New Zealand is a leading service provider of business, information technology and communications solutions. As the third largest ICT Company in the Australian and New Zealand marketplace, we partner with our customers to consult, design, build, operate and support business solutions. From strategic consulting to application and infrastructure solutions and services, Fujitsu Australia and New Zealand have earned a reputation as the single supplier of choice for leading corporate and government organisations. Fujitsu Australia Limited and Fujitsu New Zealand Limited are wholly owned subsidiaries of Fujitsu Limited (TSE: 6702).
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Collin Duff-Tytler

Phone: Phone: +61 2 9113 9346
Mobile: Mobile: +61 409 953 349
E-mail: E-mail:
Company:Fujitsu Australia and New Zealand
Marketing Programs and Communications Manager

All other company or product names mentioned herein are trademarks or registered trademarks of their respective owners. Information provided in this press release is accurate at time of publication and is subject to change without advance notice.

Date: 05 November, 2013
City: Sydney
Company: Fujitsu Australia Limited, Fujitsu Australia Limited