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Cloud computing survey reveals Australian CIOs value supplier credentials more than scalability and cost benefits

Fujitsu and Microsoft release Insights Quarterly Volume 2 Australian research

Fujitsu Australia Limited

Sydney, September 24, 2012

Fujitsu and Microsoft Australia have released the findings of the second Insights Quarterly research, entitled ‘Cloud in Australia’. As cloud computing represents the largest change in ICT in the last 20 years – one so important that it changes the way people think about ICT and the way it is delivered and used – this valuable study provides key insights into cloud trends and issues specific to the Australian marketplace.

Commissioned by Fujitsu and Microsoft, Insights Quarterly is an independent research initiative undertaken by Connection Research to shed light on ICT investment plans, operational challenges and the current issues in aligning ICT with business needs.

From the responses of 179 CIOs across Australia, it can be seen that cloud computing, though still in its infancy, is the future of ICT. The maturing of a range of underpinning technologies and business practices is bringing its potential to fruition including: broadband communications which now has sufficient bandwidth to allow the transfer of significant amounts of data; the provision of full applications functionality as a web-based service; cost effective outsourcing; and the move to mobile computing.

Greg Stone, Chief Technology Officer, Microsoft Australia, said, “This research establishes that cloud computing has arrived, and will continue to grow in functionality and popularity. The idea of an ‘information utility’, where generic computing power is available on demand, like water or electricity, is a much closer reality.”

The gathering momentum of cloud computing is registered in the significant percentage of surveyed organisations budgeting for cloud initiatives in the next 12 months. The cloud is increasingly being regarded as ready for core business systems like ERP and Business Intelligence (BI), while migration is well underway for applications such as email and messaging.

Craig Baty, Chief Innovation and Technology Officer, Fujitsu Australia and New Zealand, said, “The move to cloud is gathering steam.The findings of this research reflect Fujitsu’s experience as our customers are increasingly moving core business systems into the cloud.”

As CIOs embrace cloud computing, scalability and flexibility are balanced with the need for reduced expenditure. Those that have started using the cloud for some applications are more likely to consider it for others as they prove its benefits.

Baty said: “Interestingly, the research shows that price is not key for cloud provider selection. Although cost savings and increasing productivity are listed as main drivers for CIOs to move to the cloud, when it comes to selecting a cloud platform provider ‘Price’ ranks very low in the selection criteria. Other factors like ‘Security of Data’, ‘Support from the Supplier’, and ‘Privacy’ rank much higher on the list.”

While cloud continues to mature, it still lacks a standard definition. Stone said: “In the eyes of the surveyed CIOs, cloud is still difficult to define but they know what it means to them. While more than 50 percent of respondents say cloud is overhyped, they nearly all agree that it is justified as it offers many advantages for their organisations.”

The full research report and other useful resources are available for download at

About Insights Quarterly

Insights Quarterly is an independent research initiative, undertaken by Connection Research and commissioned by Fujitsu and Microsoft, to provide insights into key ICT trends and priorities. From interviews with 200 Chief Information Officers in Australia and New Zealand, it sheds light on ICT investment plans, operational challenges and the current issues in aligning ICT with business needs.The survey questions cover: ICT infrastructure, applications, sustainability, mobility, social media, connectivity, broadband, end-user computing and cloud computing. The full research report and other useful resources are available for download at
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About Connection Research

Connection Research is a market research and consultancy company specialising in the analysis of sustainability and ICT issues. Services are provided in Consumer and Community Sustainability, IT Sustainability, Building Industry and Trades and Carbon and Compliance. Connection Research undertakes primary research (surveys of users, trades people, suppliers, practitioners), conducts market modelling analyses and consultancy in these fields.
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About Microsoft

Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in software, services and solutions that help people and businesses realise their full potential.
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About Fujitsu Australia and New Zealand

Fujitsu Australia and New Zealand is a leading service provider of business, information technology and communications solutions. As the third largest ICT Company in the Australian and New Zealand marketplace, we partner with our customers to consult, design, build, operate and support business solutions. From strategic consulting to application and infrastructure solutions and services, Fujitsu Australia and New Zealand have earned a reputation as the single supplier of choice for leading Corporate News and government organisations. Fujitsu Australia Limited and Fujitsu New Zealand Limited are wholly owned subsidiaries of Fujitsu Limited (TSE: 6702).
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About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$54 billion) for the fiscal year ended March 31, 2012.
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Collin Duff-Tytler

Phone: Phone: +61 2 9113 9346
Mobile: Mobile: +61 409 953 349
E-mail: E-mail:
Company:Fujitsu Australia and New Zealand
Marketing Programs and Communications Manager

Date: 24 September, 2012
City: Sydney
Company: Fujitsu Australia Limited