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Fujitsu partners with Australia's Carbon Twelve for rich VoIP user experience

Fujitsu Australia Limited

Sydney, September 01, 2003

Fujitsu Australia has signed a partnership agreement with innovative local IP telephony software developer Carbon Twelve to deliver enhanced end-user software solutions for medium-to-large business customers embracing Voice over Internet Protocol (VoIP).

The two-year partnership builds on both companies' commitment to the industry-leading BroadWorks IP telephony platform from BroadSoft, Inc. Sydney-based Carbon Twelve is a BroadSoft Certified Partner while Fujitsu is the principal systems integration partner for BroadSoft in the Asia-Pacific region, with support centres in Singapore and Melbourne.

Under the agreement, Fujitsu will market, implement and support Carbon Twelve's sophisticated IP telephony applications across Australia and New Zealand. Customers stand to benefit from VoIP solutions through cost savings, greater call control and increased productivity backed by Fujitsu's proven support and integration capability.

The Carbon Twelve applications add to Fujitsu's extensive range of VoIP solutions, including IP-based PBX systems, hosted IP Centrex services and voice VPN systems.

"This partnership further strengthens the IP telephony offerings from Fujitsu," said Brian Murphy, General Manager Telecommunications, Fujitsu Australia Limited. "Combining Fujitsu's experience and expertise in enterprise-grade communications systems with Carbon Twelve's innovative software applications creates a winning proposition for organisations attracted to Voice over IP."

"On top of Fujitsu's recent partnerships with BroadSoft, Sun Microsystems and Connect Internet Solutions, this agreement is further evidence that IP telephony is rapidly reaching a point of maturity in the Australasian marketplace."

Fujitsu will immediately offer customers access to Carbon Twelve's advanced IP telephony applications miReception and miPA. miReception is a scalable carrier-class console application for use by front-of-house receptionists and other telephone attendants who screen inbound calls for enterprises. miReception provides a productive user experience and enhances the basic attendant console functionality provided by BroadWorks.

miPA is a phone assistant application that gives desktop users a greater degree of control over their VoIP phone and call-related activities such as voicemail, call forwarding, call waiting and three-way conference calling. The miPA call management and presence product extends the functionality of the BroadWorks CommPilot Call Manager with rich features including Microsoft Outlook integration.

"miReception and miPA are intuitive and robust applications that enable IP telephony to realise its full potential," said Ray Trevisan, Vice-President, Sales and Business Development, Carbon Twelve.

"Until now, VoIP software has tried to mimic traditional phone systems without considering how the user experience could be improved. Computer-telephony integration (CTI) provides an immense opportunity to give users better design and functionality that makes advanced IP phone features genuinely easy to use. The result is vastly improved business productivity as IP phone users explore the rich VoIP functionality at their fingertips."

About Fujitsu Australia

Fujitsu is a global leader in information and communications technology solutions. Throughout Australia and New Zealand, Fujitsu is recognised as a leading systems integrator and services provider. We deliver complex infrastructure systems and services, and business and telecommunications solutions, as well as offering access to a wide network of partners. From the desktop to the data centre; multivendor procurement to prime contracting; consulting to systems integration, Fujitsu has earned a reputation as the single supplier of choice for leading corporate and government organisations. Fujitsu Australia Limited is a wholly owned subsidiary of Fujitsu Limited of Japan.
For more information, please see: www.fujitsu.com/au/

About Fujitsu

Fujitsu is a leading provider of customer-focused IT and communications solutions for the global marketplace. Pace-setting technologies, highly reliable computing and telecommunications platforms, and a worldwide corps of systems and services experts uniquely position Fujitsu to deliver comprehensive solutions that open up infinite possibilities for its customers' success. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.6 trillion yen (US$38 billion) for the fiscal year ended March 31, 2003.
For more information, please see: www.fujitsu.com

About Carbon Twelve

Founded in 2000 in Sydney, Australia, Carbon Twelve is a leading Software and Multimedia Applications Developer. Privately owned and funded, Carbon Twelve is experiencing rapid growth because of increasing demand for its unique product offerings. Carbon Twelve has revolutionised the design and workflow of everyday office productivity tools, including the humble telephone, by launching user-friendly products that operate on the BroadWorks platform.
For more information, please see: www.carbontwelve.com

Gillian Lamrock

Phone: Phone: +61 (02) 9776 4799
E-mail: E-mail: gillian.lamrock@fujitsu.com.au
Company:Fujitsu Australia Limited

Date: 01 September, 2003
City: Sydney
Company: Fujitsu Australia Limited