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New Zealand

Fujitsu selects pure Internet PeopleSoft 8 CRM to bring relationship-excellence to Australian businesses

Fujitsu Australia Limited

Sydney, September 06, 2001

Fujitsu and PeopleSoft today announced Fujitsu will bring PeopleSoft's next generation of CRM solution - PeopleSoft 8 CRM - to Australia's leading enterprises. Through the agreement Fujitsu's CRM delivery will include both the provision and implementation of PeopleSoft 8 CRM.

PeopleSoft 8 CRM is the only CRM solution based upon a proven pure Internet architecture with embedded analytics to provide real-time insight into customer data, and seamless integration of enterprise data and business processes.

"Fujitsu has a strong track record in designing, building and implementing best practice CRM business solutions. After extensive evaluation and consideration of the leading CRM products, we're confident that PeopleSoft 8 CRM is truly next generation and offers one of the most open and flexible architectures in the industry. The technology is a core component of our CRM offerings," commented Suzanne Pattie, Fujitsu's General Manager eBusiness. "PeopleSoft meet all our partnering requirements for technology leadership, solution functionality and cultural fit. We have successfully worked together previously and look forward to taking this leading technology to our customers," added Pattie.

Commenting on the announcement David Webster, PeopleSoft's Managing Director Australia and New Zealand said, "Fujitsu has demonstrated itself as a leader in the field of reselling and implementing enterprise solutions, and we are delighted that they chose PeopleSoft 8 CRM as a preferred CRM solution. We will continue to work to support them in providing our pure Internet solution to their customers, and look forward to further cementing our relationship."

PeopleSoft 8 CRM offers the most open architecture in the industry. It connects marketing, sales, and customer service to supply chain, financials and human capital management systems. Benefits of seamless integration include not only the ability to fulfil customer requests, but to anticipate and exceed customer expectations by proactively managing all customer interactions.

Now available the PeopleSoft 8 CRM suite includes Sales, Marketing, Field Service, HelpDesk, Interaction Management and Support applications.

About PeopleSoft

PeopleSoft (Nasdaq: PSFT) is the world's leading provider of collaborative enterprise software. PeopleSoft pure Internet software enables organisations to reduce costs and increase productivity through collaboration with their customers, suppliers, and employees. PeopleSoft's integrated, best-of-breed applications include Customer Relationship Management, Enterprise Service Automation, Supplier Management, Human Capital Management, Financial Management, and Enterprise Performance Management. More than 4,700 organisations in 107 countries run on PeopleSoft software.

PeopleSoft began operations in Asia Pacific in 1993 and now has offices in Sydney, Melbourne, Canberra, Perth, Brisbane, Adelaide, Auckland, Wellington, Singapore, Hong Kong and Malaysia. Its customers include AAP, AMP, ANZ, Australian National University, Australian Stock Exchange, Bangkok General Hospital, Coles Myer, Department of Defence, Eastern Energy, Ford, Foxtel, Government of Singapore Investments Corporation, HSBC Holdings, John Fairfax Holdings, Mass Transit Railway Corporation (MTRC) Hong Kong, National Mutual Health Insurance, NZ Police, NZ Post, UNITEC, Reserve Bank of Australia, Reding Paper Products, Transfield Pty Ltd, University of NSW, Hewlett-Packard, Citibank, AMD, DBS Bank, PSA Corporation, Singapore Ministry of Finance, Morrison Express, Singtel, Starhub, Tenaga Nasional, Telekom Malaysia and Swire Properties.
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About Fujitsu Australia Limited

Fujitsu is one of the world's leading e-services organisations. Fujitsu technology solutions, from servers to e-Business applications, are powering the new Internet economy. In Australia and New Zealand Fujitsu is helping corporate and government customers to design, build and operate solutions which offer competitive advantage in the Internet world, from state-of-the-art infrastructure through to complex e-Business solutions. Our portfolio of IT services includes consulting, systems integration, prime contracting and a full range of professional services. Fujitsu Australia Limited is a wholly owned subsidiary of Fujitsu Limited of Japan.
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About Fujitsu Limited

Fujitsu is a leading provider of Internet-focused information technology solutions for the global marketplace. Its pace-setting technologies, best-in-class computing and telecommunications platforms, and worldwide corps of systems and services experts make it uniquely positioned to unleash the infinite possibilities of the Internet to help its customers succeed. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 5.48 trillion yen for the fiscal year ended March 31, 2001.
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Gillian Lamrock

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Company:Fujitsu Australia Limited

Shuna Boyd

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Tanya Brown

Phone: Phone: (02) 9413 0041
Phone: Phone: 0401 990750
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John Marx

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Company:Spectrum Communications

Date: 06 September, 2001
City: Sydney
Company: Fujitsu Australia Limited