The following types of optional help desk services are offered for using K5. Subscription is required to use these services.
Please refer to ‘Help Desk Service Description (180 KB)’ for more information
Please refer to "Pricing Information" for details on fees.
|Help Desk Light||Help Desk Basic||Help Desk Premium|
|Support Hours||Weekdays 9:00 to 17:00
(UK local time)
|24 hours every day||*|
|Dedicated customer support||Shared||Shared||*|
|*Please ask your Account Representative about the detailed service menu|