Channel Partner Engagement Model
Increase your Partner Engagement and build Stronger Partner Relationships
GLOVIA® OM is designed for channel partners like distributors, dealers, agents and retailers. Whether your channel is B2B, B2C, B2B2C or B2B…C, we’ve got your needs covered.
Since many of our customers depend on a network of channel partners for their success as much as they depend on their own employees, we’ve focused on building the GLOVIA® OM solution to enable channel partner capabilities. This model allows our customers to improve visibility and better manage their multichannel operations.
The GLOVIA ® OM Lightning BOLT solution leverages the next generation of Salesforce’s community framework to enable organizations to:
GLOVIA ® OM’s Lightning BOLT solution leverages the next generation of Salesforce’s community framework to enable organizations to:
- Connect and collaborate with their customers, partners, and suppliers seamlessly
- Support channel partners and manage customer interactions in real time
- Cater to supply, demand, fulfillment, inventory, and order management needs
- Access real time inventory updates and accurate visibility across multi-tiered channel partner environments
Retail
From a robust order management, pricing and promotion engine that adapts to changing industry trends, to connecting with an ecosystem of industry solutions, GLOVIA® OM enables an ‘Omni-channel’ or even ‘Omni-present’ customer experience through ‘Click’ and ‘Brick’ processes.