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A message to our customers and partners

April 13, 2020

Dear Customer,

The rapidly-evolving situation around Covid-19 is disrupting the lives of people, society and businesses alike, which inevitably triggers concerns among us all.
People – our customers and employees, continues to be the priority in everything we do, and ever more important now as we see through this unprecedented time together. Business continuity plans have been in place at Fujitsu Asia since the onset of the virus outbreak, to circumvent potential business disruption and ensure the well-being of our employees.
In line with the “Circuit Breaker” measures implemented by the Singapore Government, I would like to share with you the additional measures that Fujitsu Asia is taking, and assure you that we will continue our support to your business to the best of our ability within the boundaries of these measures.
  • Classified as an Essential Services provider,
    • our professional/technical service and support engineers, including customer onsite teams, will continue to support your business
    • our data centers operations are business as usual
    • majority of our employees are telecommuting and remains contactable
    The teams will continue to observe the social distancing measures set out by the government, and for customer onsite teams, they will also be observing any additional guidelines or rules set at customers’ workplace.
  • Respective Account Managers are readily contactable via email and/or phone should you need to reach them.
My leadership team and I are personally involved in the planning and execution of these measures. We will continue to monitor the developments and remain agile in our responses to manage this as best as we can. I thank you for your understanding and patience in this challenging time.

I am also immensely proud of my team who continued to keep their spirits high at work, while grappling with changes in their personal lives during this period. I believe that, with our collective effort, we will be able to reduce the transmission risks of Covid-19.
Thank you for your continued confidence in Fujitsu. Please stay safe, stay well.
Regards,
Motohiko Uno
President, Fujitsu Asia