Skip to main content



Archived content

NOTE: this is an archived page and the content is likely to be out of date.

Reporting Administrator and Business Analyst

Job Description

  • Reporting Administrator responsible for determining Service Manager’s requirement and for customizing CA USD reporting portal base on reporting template where needed.
  • Business analysis knowing how to config service contracts, service types, incident areas, change categories, workflow tasks, workshifts and reference data for contacts, locations, configuration items and organisations on CA USD.


Highly Desirable:

  • CA USD suite experience (2 yrs +) including administration of GUI, administration of data loading using pdm tools, ability to use Web Screen Painter, and understand schema and config files.
  • Knowledge of knowledge management capability within USD.
  • Understanding of reporting configuration, and range of reporting available from USD (OCMM knowledge useful).
  • Knowledge of CA TNG (NSM & DSM), knowledge of desktop management environment.

Non Technical Competencies

  • Ability to lead analysis, work independently, evaluate and present solutions to technical, operational and strategic issues.
  • Ability to lead and motivate team members.
  • Ability to work in cross-cultural environments.
  • Ability to present report, solutions to customers and senior management.
  • Ability to manage projects (small-scale) and contribute to the management of large-scale projects.
  • Capacity to travel internationally.

Technical Competencies:

  • CA USD
  • pdm tools.
  • Web Screen Painter.
  • OCMM.
  • CA TNG (NSM & DSM).


  • Qualifications in CA software, Computer Science, and Project Management preferred.

Other Important Information:

  • Willing to be dispatched to client site on-shore.
  • Good communication skills- oral and written.
  • More than 3 positions available.
  • JLPT level 4 or higher is a plus.

Please send your resumes to the contact stated below:


WeServ Systems International, Inc.
Human Resources Department
E-mail: E-mail:
Address: 12/F Net Square Building, 3rd Ave cor 28th St., Crescent Park West, Bonifacio Global City, Taguig City, Philippines