Fujitsu has announced a dramatic shift to our Global Corporate strategy to undergo a shift to a Digital Transformation (DX) firm. Significant investment to accelerate our own digital efforts both internally and with our clients commenced in 2019 and the Retail Industry has been identified as one of a select few that will receive that investment.
This means that Fujitsu’s efforts with Retailers have begun to amplify in the areas of Dynamic Supply Chain, Engagement Innovation in Digital and Physical Commerce, In-Store Automation, Workforce Enablement, AI, and Optimization.
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Advanced Analytics & Optimization
IT Infrastructure, Operations and Support
Fujitsu is a certified Services Provider of Salesforce CRM, Service Cloud, and Commerce Cloud. We are also a Salesforce Cloud partner and developer of low-code applications on the platform. We have designed an in-store picking solution built on Salesforce that monitors and records pick progress, item availability and location accuracy, and provides management with visibility to ensure pick accuracy and efficiency.
Fujitsu is a certified ServiceNow Service Provider. We started working with ServiceNow as an IT Service Management function, but have grown our relationship to include the business application workflow solutions that enable efficiencies within your enterprise. We are also a NOW platform partner and developer of low-code applications on the platform. Fujitsu is also launching CERP or Cloud ERP, one of the first ERP solutions on NOW.
Oracle is one of our top 5 global partners, and in recent years our relationship has been strengthened further by our collaboration on the provision of cloud services, which combine the best of Fujitsu and Oracle technology. We can help with the challenge of deploying Oracle Cloud Applications, which includes the integration of on-premises IT, ERP systems and application platforms
Fujitsu has had a Global Alliance with Microsoft for over 20 years. We are Members of the Microsoft Partner Network: Gold for Cloud Productivity, Application Development, Content and Collaboration and Silver for Cloud Platform, Customer Relationship Management, and Application Integration. Fujitsu Partners with Microsoft to help clients on their Digital transformation projects, with Solutions in the areas of Application and Infrastructure, Modern Workplace, Business application and Data and AI
Oracle is one of our top 5 global partners, and in recent years our relationship has been strengthened further by our collaboration on the provision of cloud services, which combine the best of Fujitsu and Oracle technology. We can help with the challenge of deploying Oracle Cloud Applications, which includes the integration of on-premises IT, ERP systems and application platforms.
Fujitsu has had a Global Alliance with Microsoft for over 20 years. We are Members of the Microsoft Partner Network: Gold for Cloud Productivity, Application Development, Content and Collaboration and Silver for Cloud Platform, Customer Relationship Management, and Application Integration. Fujitsu Partners with Microsoft to help clients on their Digital transformation projects, with Solutions in the areas of Application and Infrastructure, Modern Workplace, Business application and Data and AI.
Fujitsu is a certified Services Provider of Salesforce CRM, Service Cloud, and Commerce Cloud.Our award-winning Clienteling solution for retail is built on the Salesforce platform to ensure a streamlined customers experience. We are also a Salesforce Cloud partner and developer of low-code applications on the platform.
Fujitsu’s AI solution is an innovative approach, designed with inspiration from quantum computing phenomena. Capable of solving large-scale combinatorial optimization problems in seconds. Digital Annealer is already at work today solving complex problems that were previously unsolvable using classical computers. At NRF, we will demonstrate how this new form of AI can be employed to help retailers provide personalized services to consumers both in store, and on-line, like never before.
For over 20 years, Self-Checkout has been one of the most prolific forms of process automation at checkout, loved by a majority of consumer for convenience and by retailers for labor savings. However, over time, fraud at Self-Checkout has become a serious issue. Ticket-switching or affixing a lower priced item bar-code over a more expensive item is a common tactic used be by fraudsters at Self-Checkout and is very hard to detect until now. If a mismatch is detected, the Self-Checkout transaction is halted and a store staff member is alerted.
For customers, the most painful part of the shopping experience is waiting in line with carts or bags of full of items to check out. Fujitsu’s RFID Portal enhances the checkout process by combining a number of technologies to eliminate the need to scan individual barcodes. Customers simply walk through the RFID Portal, which automatically scans all items and accepts payment using palm vein authentication. This ground-breaking walkthrough shopping experience redefines retail checkout by allowing customers to complete a transaction within seconds.
Store Selling Platform
Most consumers are now proficient and accustomed to shopping across many different channels of experience and fulfillment. While many Retailers have been focusing on eCommerce, traditional store based selling systems have been slow to evolve, with many becoming an obstruction to retailer’s ability to respond to rapid competitive and market changes. Through Market place’s unique modular services oriented architecture and cross channel interactive transaction engine, retailers can quickly adapt to both business demands and technology innovations now and in the future.
Fujitsu is once again leading the transformation of in-store technologies with Fujitsu S3 Self-Service Solutions. S3 solutions are modular hardware and software building blocks designed to be used as easily together for complete in-store solutions or integrated individually into a retailer’s existing estate to augment their current in-store capabilities.
In-Store Task Communications
Multitasking mobile workforces are an imperative to compete in retail today, and in many cases communication is key for teams to meet daily objective, run the store efficiently and most importantly serve customers. But in many cases, the in-store and across the enterprise communication platforms available today are expensive, inflexible and proprietary. Our Taskforce communication platform can deliver the ability to create, customize and deliver instant alerts, messaging and responses across the store and across the enterprise on systems and appliances both existing today and coming to market tomorrow.
Self Checkout / Cash Automation
Fujitsu is a market leader in Self-Checkout and Cash Automation solutions. Our next evolution of these capabilities includes a new hardware design for Cash Box, a hybrid Self-Checkout solution, Machine Vision Loss Prevention and a back-office cash automation solution.
Connect with Connected Retail
The digital transformation also has a profound impact on the retail sector: Customers today are better informed than ever, more consciously choose trade channels and make purchasing decisions more flexible.
How can you react to this and connect the individual channels efficiently? How do you skillfully combine the online business with stationary trading processes?
Explore innovative retail technologies, and learn about Connected Retail solutions by booking a meeting with one of our Fujitsu Retail Experts, click below!
Our solutions have proven to help business to harness the power of “co-creation” and deliver new, tangible and lasting value, across your enterprise and to the customers and communities you serve. Click on the links below for more information.
Order Orchestration & Inventory Management
- Order & Inventory Management for Retail
- Simplifying Inventory Management
- Intelligent Allocation for Superior Order Orchestration
- Enterprise Business Capability (EBC) Solution
- Supply Chain Success Kit
- Order and Inventory Management: GLOVIA OM
- Fujitsu Cloud Native In-Store Fulfillment Solution built on Salesforce®
- Webinar: Fujitsu In-Store Fulfillment Solution
Fujitsu Market Place
Fujitsu Frontech North America
Fujitsu Computer Products of America
- First Scanner Designed for Your Retail Environment
- To learn more watch our fi-800R Introduction Video
- Additional information can be found online at Fujitsu Scanners - fi-800R
Interested in learning more about our Try & Buy Program, please contact firstname.lastname@example.org for any questions.