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Initiatives Promoting Respect for Human Rights

Our Approach to Global Human Rights

Guiding Principles in Our Efforts to Promote Respect for Human Rights

The shared values articulated in the Code of Conduct of the FUJITSU Way are guidelines for each employee to comply with in conducting daily business operations. Prime among them is "We respect human rights," a principle that underpins all our corporate and individual activities and disciplines the actions of every member of the Group.

To promote activities that respect human rights in accordance with the Fujitsu Way Code of Conduct, Fujitsu has created the "Fujitsu Group Human Rights Statement" and the "FUJITSU Guiding Principles of Respect for Human Rights in Employment," Fujitsu has publicly announced its support for the ten principles of the United Nations Global Compact*1 based on universal principles regarding human rights and rights at work, such as the "Universal Declaration of Human Rights," and the International Labour Organization's (ILO) "Declaration on Fundamental Principles and Rights at Work". In June 2018, Fujitsu became the first Japanese company to publically express our support for the UN LGBTI business standards*2.
We will continue to move forward with management that places a high priority on human rights.

*1 Ten principles of the United Nations Global Compact:
Ten principles in the areas of human rights, labor practices, the environment, and anti-corruption, that corporations should uphold.

*2 UN LGBTI business standards:

Fujitsu Group Human Rights Statement

Fujitsu announced "Fujitsu Group Human Rights Statement" in December 2014, and aims to promote the following initiatives. The statement has been translated into 21 languages including Japanese and English. Fujitsu aims to disseminate the statement to all group companies.

The advancement of the global economy and digital society enlarges the sphere of business influences on people and society. In this circumstance, we developed the Fujitsu Group Human Rights Statement in order to continuously strengthen the activities to respect human rights in accordance with the FUJITSU Way. We will strive to pursue the responsibility to respect human rights under the global matrix structure.

Fujitsu Group Human Rights Statement

The Fujitsu Group ("FUJITSU") is committed to respecting human rights of all stakeholders related to our business operations, products and services ("activities") in accordance with the FUJITSU Way, which embodies the philosophy of FUJITSU and the values and principles that we follow in our daily activities. This document summarizes FUJITSU's position on key human rights issues based upon the FUJITSU Way's code of conduct statement "We respect human rights."

  1. Global Approach
    Our business approaches to human rights recognize the importance of international standards, especially the Universal Declaration of Human Rights, the International Covenant on Civil and Political Rights, the International Covenant on Economics, Social and Cultural Rights, and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work. We are committed to comply with local laws and regulations protecting human rights in our activities. Where local laws and regulations are not fully consistent with the principles of internationally recognized human rights, we will seek ways to advance those principles in a manner respectful of local requirements.
  2. Human Rights Due Diligence
    Recognizing the United Nations Guiding Principles of Business and Human Rights, we are striving to conduct human rights due diligence. Considering the impacts human rights violation can cause, we will prioritize appropriate actions to identify, prevent or mitigate those impacts in our value chains. We will regularly review and update the progress on our efforts, and annually communicate the results through our CSR report and other communication tools. Where we identify that we have caused or directly contributed to adverse human rights impacts, we would engage in appropriate remediation processes by ourselves or in cooperation with other stakeholders.
  3. Responsibilities as an ICT Company
    ICT penetrates into every corner of human society, and can empower people by delivering information that can aid their actions and judgments. As a leading ICT provider, we strive to leverage the power of ICT to have a positive impact on human rights, although we recognize the negative impacts that ICT may cause in our rapidly changing environment. We will engage with our stakeholders on emerging issues, such as data security and privacy, in furtherance of our responsibilities as an ICT provider.
  4. Embedding Human Rights
    We will continuously conduct awareness-raising efforts about the responsibility to respect human rights within FUJITSU in accordance with the FUJITSU Way. We value stakeholder collaborations and a culture of diversity and inclusion to contribute to the sustainable development of society and to help us promote innovation.

FUJITSU Guiding Principles of Respect for Human Rights in Employment

In the "FUJITSU Guiding Principles of Respect for Human Rights in Employment," Fujitsu is thoroughly commited to providing equal opportunity, respecting human rights in employment practices, eliminating discrimination, and banning forced labor and child labor.

FUJITSU Guiding Principles of Respect for Human Rights in Employment (Full Text)

With a view to realizing our growth and profits, respect for human rights must be an integral part of our business culture. FUJITSU is committed to creating a culture in which employees respect the dignity and worth of individuals.

To this end, FUJITSU will strive to foster respect for human rights in all the countries and regions where we operate our business while providing an environment that encourages employees to understand and realize importance of human rights.

  1. Equal Employment Opportunity and Respect for Human Rights
    FUJITSU strives to provide equal employment opportunities.
    FUJITSU is committed to treat our employees with no illegal discrimination based on race, color, religion, creed, sex, social status, lineage, physical or mental disability, sexual orientation and any other legally protected category that is unrelated to the legitimate interests of FUJITSU.
  2. Compliance with Employment Laws and Regulations
    FUJITSU adheres to the applicable laws and regulations of the countries and regions in which it operates in treating our employees.
  3. Prohibition of Forced Labor / Child Labor
    FUJITSU will not use any form of forced or compulsory labor.
  4. Work Environment
    FUJITSU strives to achieve and maintain a healthy and safe work environment that motivates its employees.

Fujitsu Group AI Commitment (Last updated : March, 2019)

In March 2019, Fujitsu announced the “Fujitsu Group AI Commitment,” which outlines its vision for the safe and secure use of AI. This Fujitsu Group AI Commitment brings together the company’s values for AI, including AI ethics, to guide the research and development of AI-related technologies, solutions, and services within the Fujitsu Group.
Since 2009, Fujitsu has promoted the concept of “Human Centric,” aspiring to the realization of a digital society centered on people. In 2015, the company systematized more than thirty years of AI-related knowledge and technologies as “Human Centric AI Zinrai,” and has since been providing its solutions and services.
With its commitment, Fujitsu Group will promote the global provision of technologies, solutions, and services that, in the words of the Fujitsu Group AI Commitment, embody “collaborative, human centric AI.”

Fujitsu Group AI Commitment

Progress and innovation in the realm of advancing information and communication technologies (ICT), especially artificial intelligence (AI), is dramatically changing the way and the society we live in. By analyzing enormous amount of data arising continuously, we are finding new ways of helping to transform industries such as manufacturing, finance, healthcare, transportation, logistics and agriculture, and working to resolve environmental issues such as water shortage, global warming and desertification.

Meanwhile, there are some questions and concerns about unanticipated side effects including discrimination. Fujitsu Group (Fujitsu) desires to build a more prosperous and better tomorrow where human dignity is respected. We, as a developer and provider of AI solutions, firmly believe it crucial to find the way to use AI not only for convenience in life but also safety and security in use.

In 2009, Fujitsu has promoted a concept: “Human Centric”, where ICT is centered on people. Moreover, in 2015, Fujitsu enhanced its concept for AI: Human Centric AI which autonomously collaborates with people. The concept already included ethical value around the use of AI. In order to turn Fujitsu‘s vision and concept of Human Centric AI into action, we hereby establish the “Fujitsu Group AI Commitment” as our core principles. With this commitment, Fujitsu, as a developer and a provider of AI solutions, continues to be the most reliable business partner to support enterprises business transformation. We will continue the dialogue with our customers, their customers (end-user) and other stakeholders including external experts and then make prosperity brought by AI spread widely to the world. Furthermore, we will establish a new special committee including external experts to survey this AI commitment. We believe its objective opinion will strengthen our corporate governance.

  1. Provide value to customers and society with AI:
    Fujitsu and its whole global group companies respect co-creation with customers by using emerging technologies. We are working together with customers for their prosperous tomorrow. At the same time, we consider impacts to end-users and society brought by continuously evolving AI.
  2. Strive for Human Centric AI:
    Fujitsu, advocating “Human Centric AI”, treats people as ends in themselves, not as means. To achieve this objective, Fujitsu, respecting diversity and inclusion, commits to use AI as a tool to support people’s desire to seek prosperity and contribution for society. As part of this effort, Fujitsu will seek trustworthy AI through considering fairness and safety to prevent discrimination and harm.
  3. Strive for a sustainable society with AI:
    Fujitsu has been strongly committed to Sustainable Development Goals (SDGs). Fujitsu challenges various social issues and environmental issues and thus contribute for building better society and long term business success of our customers.
  4. Strive for AI that respects and supports people’s decision making:
    Fujitsu believes it is crucial to protect the intrinsic value of human choice on suggestions and results brought by AI. To this end, Fujitsu will strive for designing and developing AI that can explain key reasons for why it makes specific recommendations so that humans can make informed decisions based on such AI.
  5. As corporate responsibility, emphasize transparency and accountability for AI:
    As an information and communication technology provider responsible for reliability of infrastructure systems, Fujitsu understands it is critical to avoid serious consequences which can be caused by AI operated in unexpected conditions. To this end, Fujitsu commits to leverage its accumulated experience and know how to develop and constantly improve reliability of AI. Moreover, preparing for the unlikely event of serious consequences occurring, Fujitsu will seek appropriate measures to track the causes and effects of any such situation.

Fujitsu Group AI Commitment (189 KB)

Building a Human Rights Due Diligence Scheme and Related Activities

In accordance with the above Fujitsu Group Human Rights Statement, the Fujitsu Group is engaged in the construction of a Human Rights Due Diligence Scheme that identifies the human rights impacts of our business activities throughout the entire global value chain, as well as prevents and mitigates any negative impacts.

In FY2017, Fujitsu held workshops for relevant staff in its Global Delivery Center and Corporate Purchasing Unit. The workshops were designed to promote greater understanding of human rights and to allow discussion of issues relating to human rights in those departments. Furthermore, seeking to promote due diligence in the future, we interviewed personnel in charge of a wide range of departments in Fujitsu and conducted in-depth investigations of potential human rights issues within the Fujitsu Group. We also engaged in the following activities to address human rights issues in these three areas, where our business activities are deemed to have a major impact.

Areas Human rights issues Major activities in FY2017
Supply chain Work
environment /
conflict minerals
  • RBA Code of Conduct adopted as the Fujitsu Group's CSR Procurement Guideline
  • Fujitsu Group Policy on Conflict Minerals formulated
  • Written survey of approximately 440 major Japanese and international suppliers to check on the status of their implementation of CSR activities, including measures to address conflict minerals and respect for human rights
  • CSR implementation audit of nine suppliers
  • In-house workshop on supply chain-related human rights held in cooperation with the U.S. NGO "Shift"
  • Compliance status of RBA Code of Conduct at Fujitsu manufacturing sites confirmed
Employees Discrimination
harassment /
working hours
  • Written survey of 100 domestic and overseas Group companies based on the ISO26000 standard to check on the status of initiatives promoting respect for human rights
  • Mr. Hideki Wakabayashi (former executive director of Amnesty International Japan) invited to present a lecture on human rights and corporate responsibility at the global level to Fujitsu's Human Rights Promotion Committee
  • Continued conducting training for new and promoted employees, as well as human rights training by district throughout Japan, with the aim of preventing various types of discrimination and harassment
  • Conducted Groupwide "Barrier-Free minds" training (group-based training and e-learning) aimed at establishing workplaces and a society in which everyone can excel,whether or not they have a disability.
  • Reviewed internal systems, used ICT, and reformed management in order to promote diversified, flexible workstyles that do not assume the necessity of long working hours
  • Changed internal corporate regulations to align with the RBA Code of Conduct
and end-users
Privacy and
data security
  • Conducted interviews with personnel developing products and services for customers, as well as with sales departments, and collated information on potential issues that may require responses in the future

In FY2018, we will continue to exchange ideas with experts around the world and will cooperate on a global level to implement specific measures to address human rights issues in the company while further progressing the development of our Human Rights Due Diligence Scheme.

Framework for Canvassing Opinions in Our Efforts to Promote Respect for Human Rights

We have been operating the Fujitsu Alert/Compliance Line to handle reports and provide consultations for all Fujitsu Group employees (including seconded, contracted, part-time or other short-term employees as well as temporary staff).

In August 2009, the Fujitsu Group also established the Supplier Compliance Line as a channel to receive reports from suppliers regarding any actions that are potential or actual instances of non-compliance in our purchasing activities.

Communicating the Fujitsu Group Human Rights Statement Within the Company

In order to communicate the Fujitsu Group Human Rights Statement throughout the Group, we created "Business and Human Rights" posters and posted these at approximately 230 sites in Japan and overseas. In addition, to increase awareness of human rights issues among all our employees, we developed an e-learning program for all employees with regard to "business and human rights". Some 100,000 employees in Japanese and overseas Group companies were enrolled in the program by the end of FY2017.

Message from the President in the "Business and Human Rights" e-learning programMessage from the President in the "Business and Human Rights" e-learning program

Initiatives for Preventing Forced Labor and Child Labor

The Fujitsu Group has stipulated that it will not use forced labor or child labor. In FY2017, we conducted a written CSR survey based on the ISO26000 standard among our 101 related companies in and outside Japan. Through that survey, we confirmed information on initiatives for the prevention of forced labor and child labor.

We also make our business partners aware of the Fujitsu Procurement Guideline, which includes provisions on the elimination of forced labor and child labor. In FY2017, we asked our approximately 440 primary suppliers to complete a written survey on the status of CSR initiatives, including steps for the elimination of forced labor and child labor.

Initiatives to Promote Respect for Human Rights in Japan

Organizational Structure and Reform Process for Human Rights

In the Fujitsu Group, we implement activities to promote human rights awareness through the Human Rights Promotion Committee, which is chaired by the board member in charge of human resources. Regional human rights promotion committees comprised of regional workplace representatives act as implementation organizations, and group companies have established similar committees. The head office of the Human Rights Promotion Committee regularly checks on the status of activities and issues at regional and group company human rights promotion committees. Findings are used by Human Rights Promotion Committees to summarize activities and set directions for the pursuit of ongoing, systematic education and training.

Human Rights Promotion Structure

Initiatives led by the Human Rights Promotion Committee

Framework for Canvassing Opinions in Our Efforts to Promote Respect for Human Rights

In an effort to create an environment where each individual employee can work with peace of mind and fully exercise their capabilities, the Fujitsu Group has established internal consultation services to which employees may bring their human rights concerns. These services have been established in each region as well as at our headquarters to make it easy for employees to raise their human rights concerns. Contact information for human rights consultation services are posted on our intranet and made known to employees via posters, training sessions, etc., and regular training is held for personnel engaged in the provision of consultation services, so that they can perform their roles appropriately.

The personal information and privacy of employees who make use of the consultation services are protected, enabling employees to seek advice on matters like relationships with coworkers, harassment, and troubles and doubts concerning human rights, and ensure the consultation services are able to help improve workplace environments. Matters brought to the attention of consultation services are reported - with proper precautions to protect personal information and privacy - to Human Rights Promotion Committees and regularly communicated to corporate auditors. This is done to monitor use of the consultation services and to use information on the reported matters to prevent recurrences.

Chart: Human Rights Consultation Service

Activities Undertaken as Initiatives to Promote Respect for Human Rights

Training and Education Regarding Human Rights

Findings are used by Human Rights Promotion Committees to summarize activities and set directions for the pursuit of ongoing, systematic education and training. There are training programs that all employees attend when joining the company and upon promotion, as well as other training programs held year-round. At the training programs, various human rights issues are discussed, such as Buraku discrimination, workplace harassment, understanding of LGBT issues, and human rights issues in business execution.

In FY2017, a total of 17,082 employees attended these group training programs. The Fujitsu Group also provides an e-learning program for all group employees and actively engages in initiatives such as a variety of training programs and events held outside the company.

Human Rights Seminar for New Group Officers

To instill a corporate culture that respects human rights, Fujitsu believes that it is crucial for the top management to understand human rights. Newly appointed officers attend a seminar to study corporate activities based on international human rights standards. In FY2017, approximately 90 officers, including those from Group companies, attended this seminar.

Various Awareness-Raising Activities

In conjunction with Human Rights Week every December, we hang posters on human rights awareness and hold a contest in which employees and their families devise slogans on human rights awareness. In FY2017 we received 6,483 submissions across the company, and gave commendations for excellent works at each site. We also submitted representative works to a slogan project by the Industrial Federation for Human Rights, Tokyo, and received awards for excellence from among the 553,015 submissions received by the organization in FY2017.

In addition, through actions such as distribution of human rights promotion leaflets to all employees, we work to foster an environment in which everyone can think about and discuss human rights to promote respect for human rights in households and local communities with connections to the Fujitsu Group.

Understanding gender diversity -- creating inclusive workplaces for employees who identify as LGBT --

To create an environment where everyone can work and exhibit their capabilities to the fullest, Fujitsu has taken measures to increase understanding of gender diversity (LGBT, etc.).

work with Pride gold

In FY2016, the key message issued to all Fujitsu Group employees was to build workplace environments that are also welcoming to LGBT workers as we aim for greater diversity and inclusion. In Japan, the scope of internal systems, such as congratulatory or condolence payments and vacation and sick leave, was expanded to also include same-sex partners.

We have been working to raise understanding company-wide by conducting human rights training, distributing leaflets, and sending intranet messages.We are also holding "LGBT + Ally" meetings where staff can meet with a range of LGBT supervisors as an initiative to widen the circle of "allies" (people who understand and assist with LGBT issues). Participants affix rainbow-colored stickers -- symbols of respect for LGBT workers -- to their office PCs and business card cases, and have begun a movement to declare themselves as LGBT allies.

In 2017, around 60 employees volunteered to help screen a movie about same-sex marriage at the "Shiodome Diversity Film Festival."

In 2016 and 2017, these initiatives earned Fujitsu a "Gold index," the highest accolade in the "Pride index" LGBT assessment regime run by the "work with Pride" voluntary organization.

Initiatives to Promote Respect for Human Rights in Other Regions

"Business and Human Rights" Workshops in Europe and Japan

"Business and Human Rights" workshops were held for relevant parties in our Global Delivery Center in the United Kingdom in November 2017, and for our Corporate Purchasing Unit in Japan in March 2018. The Europe-based workshop was attended by around 25 people (primarily senior management) and focused on how the misuse of technologies affects human rights, as well as on human rights issues in the Global Delivery Center. The Japan-based workshop was attended by around 10 managers from the Corporate Purchasing Unit and focused on human rights in the Fujitsu Group's supply chain. Participants engaged in discussion while drawing on knowledge provided by "Shift", a nonprofit U.S. organization tackling issues related to business and human rights.

In FY2018, we will hold similar workshops in other regions as we undertake initiatives at the global level.

"Business and Human Rights" workshop in Europe"Business and Human Rights" workshop in Europe

Business and Human Rights" workshop in JapanBusiness and Human Rights" workshop in Japan