Fujitsu Simplifies Robotic Process Automation Deployment with Pay-as-you-go Service
- Fujitsu introduces as-a-service offering to simplify Robotic Process Automation (RPA) deployments, focused on providing easy access to the clear benefits of automation
- New fixed-price service includes provisioning, implementation, maintenance and optimisation
- Customers benefit from full cost/ benefit transparency and easy deployment
RPA has generated a significant amount of customer demand, thanks to its ability to deploy fast and unobtrusive software robot technology to automate many day-to-day business processes. RPA enables organisations to save money and increase efficiency by unburdening employees from monotonous, repetitive tasks, while at the same time enhancing customer satisfaction by avoiding delays or human error in data entry. Software bots can also take on more complex assignments, such as performing a range of tasks involved in processing an insurance claim, including the digitisation of handwritten text, and even incorporate elements of machine learning, for example in helping decide whether or not to honour a claim.
However, many organisations are struggling to scale RPA successfully, with numerous automation programs subsequently failing to achieve their objectives. Fujitsu is addressing this issue with the introduction of RPA as a Service, focused on providing easy access to the clear benefits of automation.
Fujitsu’s RPA-as-a-Service is designed to ensure a smooth and efficient start to automation journeys. First, Fujitsu consultants work closely with customers to create a short-term roadmap of the monotonous, repetitive processes that can easily be automated. This information is then used to build a realistic business case that can be presented to senior management. The next step is to run pilot projects to help test the concept and prove the business case. Customers can get started easily and scale when required, all with a pay-as-you-go approach. The fixed-price service includes provisioning, implementation, maintenance and optimisation.
Bjarne Rasmussen, Head of the RPA Center of Excellence at Fujitsu, comments: “Almost all organisations have an automation agenda, but many are failing to achieve the full potential of RPA, which is leading to RPA anxiety. This is worsened as many businesses face contradictory RPA goals: On the one hand, they have to build a business case that shows short-term gains, but on the other hand, they need to deliver long-term benefits in terms of customer satisfaction, agility and increased efficiency. Working with Fujitsu addresses both challenges by achieving long-term value, not only through increased agility and reduced costs, but also via rapid gains in efficiency and a transparent cost structure from the start.”
By deploying Fujitsu’s RPA-as-a-Service, customers can take advantage of process automation with a transparent, pay-as-you-go approach that allows them to document precisely how many hours the automation is delivering back to their businesses. There is no need for a large upfront investment in IT infrastructure and skills acquisition, and as a result, the costs remain closely mapped to the benefits that are unlocked. Furthermore, RPA solutions are easy to scale once the projects are established and have secured stakeholder support.
Once defined, the Fujitsu RPA-as-a-Service runs software bots either on a customer’s own premises or in a Fujitsu data center. Deployments are constantly monitored, maintained and optimised to ensure they are effective, via the Fujitsu Cloud Service K51
Pricing and availability
Fujitsu’s RPA-as-a-Service is available now in EMEIA directly from Fujitsu. Pricing depends on configuration and region.
Notes to editors
1Fujitsu Cloud Service K5 is the most open, agile and compatible enterprise cloud platform in the market today. It offers a solution for customers wanting to drive operational efficiency, digital transformation and Hybrid IT across public, virtual private and private clouds, as well as traditional IT to unlock value in legacy systems. Powered by OpenStack, K5 uniquely offers IaaS and PaaS services to support both systems of record and systems of engagement. This means that businesses can not only trust their critical business systems to run more effectively in their choice of cloud environment, but also embrace digital transformation.
Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.1 trillion yen (US $39 billion) for the fiscal year ended March 31, 2018. For more information, please see http://www.fujitsu.com.
About Fujitsu UK and Ireland
Fujitsu employs over 14,000 people in the UK & Ireland, with total revenues exceeding £1.8 billion. Offering an integrated product and service portfolio, we deliver consulting, applications, technology products, systems integration and managed services, including cloud-based solutions, for customers across both public and private sectors, including retail, financial services, telecoms, government, defense and consumer IT. For more information, please see : http://uk.fujitsu.com
Date: 30 April, 2018