Selecting Fujitsu to harmonise its diverse IT landscape3is part of Lowell’s strategy to leverage its increasing scale through efficiencies and introduce digital technologies such as robotics and Artificial Intelligence (AI). The fast-growing financial services firm is also strengthening its underlying systems ready to enter new markets and segments. Fujitsu is providing maximum business agility through an industrialised and standardised services platform coupled with the flexibility of a consumption-based delivery model.
Lowell’s choice underlines Fujitsu’s position as one of very few global-scale integrators able to provide seamless implementation and management of IT services across diverse and global financial services business. Fujitsu has both the technical skills and the partnerships with hyperscale cloud providers in place that enable the planning, orchestration and delivery of complex, multi-cloud-based services.
The contract includes an international service desk providing English and Nordic language support and service automation via Fujitsu’s AI-based Social Command Center, digital workplace managed services and networks, LAN and applications operations support. The comprehensive solution is underpinned by a suite of Fujitsu managed security services, critical to Lowell due to the stringent financial services audit and compliance requirements from both the company’s clients and regulators, including the UK’s Financial Conduct Authority.
Gary Edwards, Group Chief Information Officer at Lowell, says: “Fujitsu particularly impressed us by really getting to grips with our business and highlighting the opportunity for Lowell to rethink our operating model to take advantage of our increasing scale. That approach enabled Fujitsu to propose a solution that not only drives scale efficiencies for Lowell, but also applies innovative robotic and AI technologies to generate even greater savings, flexibility and agility. This underpins Lowell’s mission to make credit work better for all.”
Paul Patterson, Senior Vice President Head of Sales and Country Leadership at Fujitsu EMEIA, comments: “Lowell is an ambitious, fast-growing organisation that understands the central importance of IT and innovation to its business strategy. Fujitsu is one of very few IT integrators and managed service providers with the global scale, hybrid IT capabilities and the depth of technical and language skills to support companies like Lowell and we are extremely excited to be part of their continuing success story.”
Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.1 trillion yen (US $39 billion) for the fiscal year ended March 31, 2018. For more information, please see http://www.fujitsu.com.
Fujitsu UK & Ireland employs over 9,000 people. We promote a Human Centric Intelligent Society, in which innovation is driven by the integration of people, information and infrastructure. We are committed to Digital Co-creation, blending business expertise with digital technology and creating new value with ecosystem partners and customers. We enable our customers to digitally transform with connected technology services, focused on Artificial Intelligence, the Internet of Things, and Cloud - all underpinned by Security. Our customers cover both the public and private sectors, including retail, financial services, transport, manufacturing, government and defence. For more information please see http://uk.fujitsu.com
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Date: 11 October, 2018