ImprintCompany Headquarter Germany:
Fujitsu Technology Solutions GmbH
Telephone: +49 (89) 62060-0
You can also use the following contact form: Contact
Benno Zollner (Chairman)
Lothar Kuhn (Deputy Chairman)
Registered Seat: Munich, Germany
Court of registry: Munich Local Court
Reg. No. HRB 113308
VAT Identification number: DE113580069
WEEE Registration number: DE 71700018
Responsible in terms of § 55 Section 2 of the German Interstate Broadcasting Agreement:
Fujitsu Technology Solutions GmbH
Data Protection Officer
Specialized Compliance Officer Data Protection
Fujitsu Technology Solutions GmbH
Information according to Article 13-14 GDPR
|Purpose of the data collection, processing or use:
|The objectives of the Company are
(i) To develop, produce and distribute computers and software as well as
(ii) To provide all services connected with computers and software, which are developed, produced or distributed by the Company or third parties.
The Company is entitled to carry on all or any business and to take all measures in connection with the Company’s objects or which are deemed to further its objects directly or indirectly. These Company objects are guiding for the collection, processing and use of personal data by the Company in close cooperation with its development, manufacturing, distribution and service partners.
The support of international customers , suppliers and business partner is ensured by the global sales and service organizations of Fujitsu as well as by the parent company Fujitsu Ltd, Japan
Any data collection, processing and use of personal data takes place on the basis of legal regulations or in order to fulfil the purposes specified above
|Warranty Services||The following partner participate in the provision of warranty services:
a) Fujitsu Technology Solutions Spzoo, Poland and
Fujitsu Technology Solutions, Lda, Portugal for service desk services
b) Fujitsu Consulting India Private Limited, India for Warranty Claim Management
c) Global Data Consulting & Services, LLC, Russian Federation, for 2nd Level Support for PRIMERGY Products
d) Local, customer specific service and sales partner
e) The dedicated product manufacturer within its product liability and warranty as supplier.
|Legal basis for the processing of personal data by Fujitsu||In general Fujitsu derives the legal basis for its data processing from Article 6 GDPR. In particular, these are the following principles in accordance with Fujitsu's business purpose
(i) Fujitsu processes your personal data as necessary for the performance of a contract or in order to take steps prior to entering into a contract (See Article 6 (1)(b))
(ii) Fujitsu processes your personal data as necessary for compliance with a legal obligation. (See Article 6 (1) (c)
(iii) Fujitsu processes your personal data in the legitimate interest of Fujitsu or a third party if this is necessary and equivant. (See Article 6 (1) lit. f). The legitimate interests of Fujitsu result from the business purpose as described above and
(iv) Fujitsu processes your personal data wherever necessary and possible on the basis of consent (See Article 6 (1) (a))
|Description of the affected groups of persons and the related data or data categories:||If requested, we are more than glad to inform you of the procedures in which your data is possibly saved and which data is involved in each individual case.
The systems and processes of Fujitsu affect the following groups
(i) Customers, prospective customers, s, subscribers
(iii) consultants and partners,
(iv) employees and applicants as well as in dedicated cases former employees of Fujitsu
In its systems and processes Fujitsu mostly uses the following categories of data or data:
(i) Personal master data (e.g. first name, last name, title, address)
(ii) Communication data (e.g. telephone e-mail)
(iii) Contract master data (contractual relationship, interest in the product and performance of the contract)
(iv) Customer history
(v) Contract billing and payment data (e.g. bank details, account number or, if applicable, credit card number)
(vi) Planning and control data
vii) Information details of third parties (e.g. credit agencies or public registers)
In a very limited scope (mainly internally related to the employment relationship between employees and Fujitsu) Fujitsu also collects, stores, processes and uses special categories of personal data in accordance with Article 9 GDPR within the legally prescribed framework
Fujitsu works with IT service providers, especially cloud service providers, within its own IT infrastructure as well as in the CRM and service environment.
If and to the extent Fujitsu is able to access or have access to the data of its customers during the performance of its services, this shall base on the service agreement and the corresponding data protection regulations, and Fujitsu works strictly in accordance with the instructions and on behalf of the customer. The specifications regarding groups of persons, type of data, data categories and, if applicable, special categories of personal data shall be determined by the Fujitsu customer.
|Recipients or categories of recipients to whom the data might be disclosed:||Public authorities, where legal provisions are of central importance, service providers and suppliers in the context of order processing or on the basis of legitimate interest.|
|Transfer of data to third countries (countries outside EEA) :||The communication data of all employees are available to Fujitsu employees worldwide, and thus also in third countries.
Data of customers, suppliers and service providers are transferred only on the basis of legal regulations.
In principle, data is transferred to recipients in third countries on the basis of appropriate guarantees.
|Use and Gathering of information in connection with social media environments||
The Fujitsu website uses plug-ins of social media networks such as Xing, Twitter, Facebook, Linkedin, Google+, to gather information.
Since this transmission takes place directly between your browser and the respective network, Fujitsu has no access to or knowledge of the data transmitted as a result. However, the fact that you have accessed the relevant page and are interested in a Fujitsu product or information is usually transmitted.
If you are logged in to one of these platforms at the same time or later log in to the respective social media network, the plug-ins are able to automatically link this information to your respective account. This information is allocated to an individual natural person. The same applies if you use plug-ins (e.g. "I like") or make comments. For example, if you activate an approving button such as "Like" with one click or make comments, the following data can generally be transferred, depending on the operator of the social media network, e.g:
Please familiarize yourself with your personal rights and obligations and those of the respective social media platforms.
|Technical and organizational measures||Fujitsu takes all appropriate technical and organizational measures to protect the personal data and information it has stored.
Depending on the specific service agreed, these measures may include the following:
Access control, disk control, storage control, user control, access control, transmission control, input control, transport control, recoverability, reliability, data integrity, job control, availability control and separability.
Information requests :
|Under the applicable data protection laws in the country in which you are located, you may have certain rights with respect to your personal data, as for example right of access, rectification, modification, cancellation, limitation of processing, data portability.
For further information on data protection and how you can assert your rights against Fujitsu, please refer to our data protection policy which we have published on the Internet.
In case of questions Fujitsu's data protection organization will be happy to support you
Further information and explanations on the rights mentioned can be found on the website „Rights for citizens" of the European Commission“ as well as.
Bavarian State Office for Data Protection Supervision
Promenade 27 (Schloss)
E-mail: firstname.lastname@example.org Homepage: https://www.lda.bayern.de/en/index.html
An overview of national and international data protection authorities can be found here.