Technical Support
Fujitsu Network Communications Technical Support
Network Products & Services
FTAC
For remote technical assistance for all supported FNC Optical Hardware and Software, call FTAC.
Phone: 800.USE.FTAC (800.873.3822)
For minor product or service issues, or for software and documentation downloads:
Visit our Partners site
Visit Partners to open a CSR (customer Service Request) ticket for low impacting, minor issues. For customer access or questions on this site, email extranetaccess@fujitsu.com.
Repair and Return
If you have not purchased TAC support or for issues related to packaging/physical defects, contact Order Management in Richardson, Texas, to obtain instructions and an RMA number.
Phone: 800.525.0303
Email: order_admin@fujitsu.com or Visit our Partners Site
Training
Email: knowledge.delivery@fujitsu.com
Sales Inquiries
Visit our Contact Page
The following International numbers will be routed to the Fujitsu Technical Assistance Center 24 hours a day. All support will be conducted in English.
Country
Australia
China (China Telecom)
China(China Netcom)
France
Germany
Hong Kong
Hungary
IDC
Italy
Japan
Netherlands
Russia
Singapore
Spain
Switzerland
United Kingdom
International Number
1800022485
10-800-120-2926
10-800-712-2926
0800-919533
8005890808
800-967129
06-800-19555
0066-33-812637
800-871891
6633812637
0800-0228348
8-10-8002-0075011
8001205448
900-971847
0800-561351
08-082343875
Country Code
900
86
86
33
49
852
36
81
39
887
31
7
65
34
41
44
Learn More about Our Solutions
Optical networks
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Network automation
Network services
Rural broadband
5G transport
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