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FNC Services & Support - Contact Technical Support
Contact Technical Support
Remote Technical Assistance
Use this information for:
- Technical support calls on a Service Support Package
- To request on-site technical support
- To obtain network element software via CD
Phone:
800.USE.FTAC (800.873.3822)
Email:
ftac@fnc.fujitsu.com
The following International numbers will be routed to the Fujitsu Technical Assistance Center 24 hours a day. All support will be conducted in English.
Country
Australia
China (China Telecom)
China(China Netcom)
France
Germany
Hong Kong
Hungary
IDC
Italy
Japan
Netherlands
Russia
Singapore
Spain
Switzerland
United Kingdom
International Number
1800022485
10-800-120-2926
10-800-712-2926
0800-919533
8005890808
800-967129
06-800-19555
0066-33-812637
800-871891
6633812637
0800-0228348
8-10-8002-0075011
8001205448
900-971847
0800-561351
08-082343875
Country Code
900
86
86
33
49
852
36
81
39
887
31
7
65
34
41
44
Repair and Return
Phone: 800.525.0303 (8 a.m.–5 p.m. CT)
Email:
order_admin@fnc.fujitsu.com
Training
Phone: 800.777.3278, ext.4961 or 972.479.4961 (8:00-5:00 CT)
Email:
knowledge.delivery@fnc.fujitsu.com
Partners Website
This site provides access to Fujitsu technical documents and other information:
https://partners.fnc.fujitsu.com
Following registration, select “customer self-service” to access software available for downloads. For help with this site send email to: extranetaccess@fnc.fujitsu.com.
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