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Fujitsu Breaks Glass Ceiling on Automation Savings with New Industrialised Automation Operating Model

News facts:
  • New Fujitsu Industrialised Automation Operating model for Robotic Process Automation (RPA) creates operating budget savings potential between 12 percent and 16 percent
  • Breaks through glass ceiling on RPA deployments, with only four percent of organiations globally delivering RPA at scale today
  • Industrialised Automation Operating model puts customers on the fast-track to automation maturity, with scale-out in just four months
London, November 06, 2019 – Fujitsu is enabling customers to break through the glass ceiling holding back large-scale Robotic Process Automation (RPA), to create operational savings of between 12 percent and 16 percent. The new Fujitsu Industrialised Automation Operating model for customers in the Northern and Western Europe region dismantles the barriers to adopting RPA at scale, with only an estimated four percent of organisations globally delivering RPA at scale today.
Already recognised for its potential to automate repetitive, mundane tasks in the workplace, such as scanning and digitally processing invoices – RPA is getting a boost with the addition of flexible, light-touch automation technologies such as artificial intelligence (AI). Industry analysts predict that AI-enabled RPA could automate 50 percent of work processes1.
According to a 2019 report from industry analysts Gartner, RPA software is now the fastest-growing global enterprise software segment2. However, despite this high level of interest in the technology’s potential, a glass ceiling on deployments means only four percent of organisations globally claim to be delivering RPA at scale and, while there are isolated examples of enterprise robot farms with numbers running into the thousands, most are stuck at 50 robots or fewer.
The fast-track to automation maturity
To enable enterprises to break through the RPA glass ceiling, Fujitsu has developed its end-to-end Industrialised Automation Operating model, designed to more easily reap the massive potential benefits of this disruptive technology and provide the fast-track to automation maturity. Available directly from Fujitsu in the Northern and Western Europe region (United Kingdom, Belgium, Denmark, Finland, France, Ireland, Luxembourg, Netherlands, Portugal, Spain and Sweden), the model directly addresses customers’ technical and non-technical needs as well as any barriers to the scale-out needed for breakthrough operating savings. It provides world-class automation assets to guide enterprises from pilot to mobilisation in as little as four weeks and on to scale-out in a further 12 weeks.
Fujitsu delivers the Industrialised Automation Operating model via three resources:
  • Fujitsu’s Agile Automation Factory speeds up RPA scale-out by leveraging Agile and DevOps principles for accelerated deployment.
  • The Fujitsu Robotics Operations Centre is a 24/7 dedicated support function providing high-availability and high-performance resources to efficiently support very large robot farms, measured in the thousands.
  • The Fujitsu Automation Academy enables enterprises to manage this skills-shift and overcome the skills shortage of suitably-qualified employees. While demand for back office skills is set to drop by 30 percent, there is a massive increase in technical skills demand and, according to independent analyst firm Forrester Research, firms are struggling to scale RPA solutions due to skills shortages3. The Fujitsu Automation Factory ensures enterprises can not only obtain the highly-skilled technical resources they need but can also offer upskilling for employees displaced by automation.
Yves de Beauregard, Head of Digital Business Solutions at Fujitsu for the Northern and Western Europe Region, says: “Getting to grips with the demands of large-scale RPA is the missing link in most enterprises’ drive to transform to digital. Although everyone is under pressure to contain or reduce operating costs, the considerable savings available from RPA are simply not being harvested, held back by internal constraints such as skills shortages and change management barriers. Fujitsu’s new Industrialised Operating Automation model for RPA smashes through those barriers and puts our customers on the fast-track to automation maturity and transformational change.”

Notes to editors
1 RPA platforms aim to make humans less like robots by processing massive volumes of repetitive tasks without errors, in a fraction of the time it would take a human to perform, and they can do so without interruption, 24 hours a day, and without the risk of human error often associated with this sort of work. RPA can be applied to a wide variety of processes, from simple task-driven activities such as submitting invoices for payment, through to enabling customer journeys to be re-imagined across existing systems and legacy platforms: for example, reducing mortgage application lead times from weeks and months to hours and days.
2 Gartner Says Worldwide Robotic Process Automation Software Market Grew 63% in 2018:
3 The Impact of RPA On Employee Experience, Forrester Research, March 2019

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About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.0 trillion yen (US $36 billion) for the fiscal year ended March 31, 2019. For more information, please see

About Fujitsu UK and Ireland

Fujitsu UK & Ireland employs over 9,000 people. We promote a Human Centric Intelligent Society, in which innovation is driven by the integration of people, information and infrastructure. We are committed to Digital Co-creation, blending business expertise with digital technology and creating new value with ecosystem partners and customers. We enable our customers to digitally transform with connected technology services, focused on Artificial Intelligence, the Internet of Things, and Cloud - all underpinned by Security. Our customers cover both the public and private sectors, including retail, financial services, transport, manufacturing, government and defence. For more information please see

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Date: 06 November, 2019
City: London