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""With Fujitsu’s help, LGSS has proved that shared services in government are not just good theory, but a practical means of delivering services more cheaply. In fact, the two founding councils are on track to jointly save £18.8m by 2015/16 since the establishment of LGSS in October 2010, and have successfully expanded to deliver services to Norwich City Council and Huntingdonshire District Council""

Dr Paul Blantern Chief Executive, Northamptonshire County Council

4 people sat at a desk looking at a document with the LGSS Logo in the bottom right corner

The Customer

Cambridgeshire County Council needed to upgrade its aging ERP system and Northamptonshire County Council had no integrated ERP system. They both needed a solution quickly in order to deliver better and more efficient services to both customers and their own employees. Both were looking into the agenda of a Shared Service delivery and were keen to exploit this as a means to deliver these changes.

The Challenge

Over 2 Million people live in Cambridgeshire and Northamptonshire, and every day their respective Councils endeavour to make a measurable impact upon their quality of life through the effective delivery of a wide range of economic, social, and welfare services.

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Download the full LGSS Case Study (366 KB/A4, 2 pages)