Cloud Service Private Hosted LCP supports Fukuoka Financial Group to run a smartphone application to deliver operating quality and rapid response in the event of a failure

Driving ecosystem-based businesses by harnessing Fintech to attract younger customers.

Customer

Headquartered in Fukuoka City, Fukuoka Financial Group, Inc. (FFG) is a financial holding company, having The Bank of Fukuoka, The Kumamoto Bank and The Shinwa Bank in its group. The group is one of the largest regional banks in Japan with total funds in excess of 13 trillion Japanese yen as of March 2016. It is also currently planning to integrate its business with The Eighteenth Bank, Ltd. in October 2017.

Challenge

Advances in information and financial technologies, shifting attitudes of younger customers, and new trends of direct banking put FFG under pressure to deliver drastic transformational initiatives. In order to be the bank of choice for its customers, it needed to go beyond traditional financial and brand concepts.

Solution

FFG developed a financial services platform called ‘iBank’, a smartphone application adopting FUJITSU Cloud Service Private Hosted LCP as well as FUJITSU Network Platform and Security Service, delivering operating quality and rapid response in the event of a failure.

Benefit

• Attracted younger customers, with 65% of app downloads coming from customers under 30
• Developed local ecosystem – consisting of the bank, individual customers, and business customers – contributing to regional revitalization

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