Fujitsu Extends IT Service Agreement with Leading Finnish Healthcare Provider
- Terveystalo renews IT outsourcing contract with Fujitsu for the third time
- Four-year contract extension covers Terveystalo’s entire IT infrastructure, maintaining critical applications and developing innovative, digital healthcare solutions
- Terveystalo sees working with strategic IT partner Fujitsu as crucial to its continued rapid growth
Terveystalo provides a range of healthcare services across Finland through a network of 18 hospitals and 180 clinics, serving private individuals, companies and communities, as well as the public sector. Nearly 9,000 healthcare professionals work at Terveystalo, caring for 1.2 million individual customers and handling 3.3 million medical appointments per year.
Since 2001, Terveystalo has enjoyed dynamic expansion through a combination of organic growth and approximately 140 acquisitions. This has underlined the importance of being able to integrate and extend existing IT infrastructures in the shortest period of time, as well as providing seamless business continuity.
By fully outsourcing its IT infrastructure to a dedicated service team at Fujitsu, Terveystalo has been able to focus on providing first-class care to its customers, and in developing new healthcare services. Fujitsu currently manages several thousand workstations and hundreds of servers for Terveystalo, provides a cloud platform based on Fujitsu Cloud Service K5
, and supports approximately 9,000 users. As part of the secure and reliable service being provided, Fujitsu has also helped Terveystalo meet the increasing demand for mobile working within the company, and to implement strong security measures for data privacy.
Looking into the future, IT is set to become an even more critical success factor for Terveystalo, as the company is planning to extend the services it offers to customers by co-creating with Fujitsu to develop innovative solutions based on Artificial Intelligence (AI) and the cloud, such as virtual services for post-operative care.
Juha Juosila, Chief Digital Officer at Terveystalo, says: “Fujitsu has been an extremely valuable and important partner for us, helping us to meet our customers’ needs at all times, while at the same time supporting us through our fast growth. The business environment in healthcare can be hectic and services need to be available 24/7.
We rely on Fujitsu’s in-depth understanding of our challenges to ensure that our infrastructure operates smoothly, securely, and cost-effectively. We have exciting plans for new digital services and we are confident that Fujitsu is the perfect partner for developing those innovations, as well as continuing to deliver an excellent experience to our employees and customers.”
Mikko Lampinen, Head of Public Sector & Healthcare, Fujitsu Finland, comments: “Speed of response is essential when it comes to supporting critical healthcare systems, so we provide a dedicated team that truly understands Terveystalo’s business. Our reliable and secure IT services have helped to drive Terveystalo’s growth: The company never stands still, and with a clear focus on its patients, it continues to innovate and develop new digital solutions. We’re excited about helping Terveystalo continue on its successful path, through building on our well-established partnership.”
Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.1 trillion yen (US $39 billion) for the fiscal year ended March 31, 2018. For more information, please see http://www.fujitsu.com.
About Fujitsu EMEIA
Fujitsu promotes a Human Centric Intelligent Society, in which innovation is driven by the integration of people, information and infrastructure. In the Europe, Middle East, Africa and India region (EMEIA), our 28,000-strong workforce is committed to Digital Co-creation, blending business expertise with digital technology and creating new value with ecosystem partners and customers. We enable our customers to digitally transform with connected technology services, focused on Artificial Intelligence, the Internet of Things, and Cloud - all underpinned by Security. For more information, please visit http://www.fujitsu.com/fts/about/
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Date: 22 May, 2018