Berendsen Fluid Power
Berendsen Fluid Power migrates its core cylinder repair processes to an automated FUJITSU RunMyProcess platform, which has improved efficiency by 40 per cent.
Berendsen relied on a combination of paperwork and Excel spreadsheets to track the progress of key repair projects. However, this was time-consuming and prone to human error. It wanted to find a more efficient, automated way to manage processes.
After trialling several digital solutions, Berendsen decided that FUJITSU RunMyProcess offered the best functionality and could be deployed using in-house resources. The company is now designing its entire repair management journey, involving ten different stages, around the new digital platform.
- Process efficiency improvement of up to 40 per cent
- Customer quotations now delivered in three to five days rather than one week
- All relevant information, including photos, available at the touch of a button via an iPad app
- Automated reports provide increased visibility and enable the speedy identification and resolution of problems