An integral part of the Fujitsu Philippines Inc. (FPI) platform solution set is a suite of services to help you manage your computer server platforms.
FPI has been one of the leading providers of enterprise technology support. FPI provides maintenance support for all Fujitsu brand server platforms, as well as other major brands of Unix and Intel Architecture servers, from workgroup to enterprise servers. Our commitment, knowledge, and experience in managing mission-critical IT systems give us a unique ability to anticipate and meet our customers' hardware support needs.
The most basic computer platform process is managing system availability and service levels. Today, most data center platforms should deliver 99+ % system availability and acceptable performance levels.
Also, computer platforms need to provide optimal Total Cost of Ownership (TCO) to the enterprise. Reducing the complexity of running and managing the data center results in reductions to operating expenses. Scalability is also important, since the investment in computing platforms is protected even as enterprise computing volumes increase rapidly.
For these computing platform concerns, the critical success factor is the performance of the support service provider.
Platform services help you manage your data centers and computing platforms from many viewpoints - from service levels and operational efficiency to Total Cost of Ownership (TCO). platform.care is aligned to your needs, and designed to provide the support services you require. Among them are:
Site Preparation and Planning Services - for new or renovated platform locations
Installation Services - deploys your platform with the least cost, in the shortest time
Platform Maintenance Service - keeps platform availability at the highest levels
Platform services provide your organization with the framework for the critical support to run and operate your computing platforms and data centers within the service levels you have committed to your users. As a result, your business can derive real benefits:
Platform services suite is designed to help you achieve and exceed your service level commitments to the users of your platforms.
Platform service and support are at the heart of customer satisfaction. It is our goal to make sure you receive the maximum benefits from all of our service offerings, helping you achieve your business and operational goals, and reach a new level in performance. We offer you an impressive and flexible range of deliverables to meet your ever-changing requirements:
As in any service business, the critical success factor is people. FPI has invested in the technology engineers to make platform services a reality.
Share this page