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Achieving a 360° customer view of risk and reducing the cost of fraud

As more and more customer data is collected and stored, it must be protected from cyber-attack and theft. At Fujitsu, we are experts in secure thinking and have decades of experience delivering IT security. We can help you identify security risks, protect your customer data and rapidly recover from attack to maintain your customers’ trust. We are a world-leading cybersecurity service provider, with the highest possible level of security accreditation.

Our experience of securing top-secret data means that you can trust us to get your security right. We partner world-class security vendors including; Log Rhythm Symantec, McAffee, Proofpoint, Juniper, becrypt, Forcepoint and Check Point to address the challenge of keeping your data and systems protected and safe from attack.

  • we provide 24/7/365 proactive monitoring and incident response
  • we turn data into actionable intelligence

Our offering include:

Fraud-detection-data protection

Fraud detection and data protection – prevention is better than cure

Today, IoT and Artificial Intelligence empower insurers to provide an enhanced user experience, but while these technologies offer an extremely valuable 360° view of the customer, the huge volumes of data collected and stored must be securely managed to protect against data theft and fraud. While cloud computing, software-defined networking and IoT have empowered insurers to streamline processes, rapidly innovate and improve customer service, there’s a range of security implications to consider.

At the heart of the fine balance between customer experience and risk, lies the world of big data. In a recent Fujitsu report, we found that consumers trust the financial sector with their data above all others, but while they are becoming more generous with their data, they are well aware of their statutory rights should their data be lost or used in fraudulent activity. Once trust is gone, it’s very difficult to rebuild, data protection and fraud prevention are therefore crucial to customer retention.

Cyber Security

Cyber Security

Cyber Security acts as a shield to protect your customers’ data, allowing you to utilize new technologies to grow your business into new areas without undue concern. However, if stolen, the volumes of data held by insurers can be used for anything from identity theft to extortion, which makes security one of the highest priorities for any insurer.

With increasing regulation (such as GDPR) designed to protect personal details, the pressure is mounting for insurers to get security right. At Fujitsu, we specialize in intelligence-led security services. Our range of products and solutions help you to understand where the cyber risk is and then protect and defend your critical data and digital infrastructure. We work with you to address specific security challenges, from consulting to the implementation and ongoing operation of world-class security technologies.


EU General Data Protection Regulation (EU GDPR) Assessment

At Fujitsu, we provide fixed-price EU GDPR Readiness Assessments. Our GDPR-trained specialists analyse every aspect of your organization, from existing IT infrastructure and technologies to privacy statements and data security policies. We make a comparison against new GDPR requirements and give an overview of where you are on the road to compliance. Our assessment includes:

  • a high-level roadmap for GDPR compliance
  • a scored readiness evaluation
  • recommendations for immediate action


Datacentre outsourcing

Fujitsu’s highly secure datacentre services deliver high availability, efficiency improvements and cost reductions. You can protect your data, mission critical IT and network infrastructure by choosing us to host your IT environment in our state-of-the-art datacentres. We have over 50 years of datacentre service delivery experience.

  • our datacentres are certified tier III
  • we are a Gartner leader in datacentre outsourcing
  • we were the first in Europe to receive the Uptime Institute’s Gold Operational sustainability award


Using Insurance Data Analytics to gain better customer insight

The advent of digital has brought unprecedented amounts of data into organisations that could previously rely on simple systems. This data is growing and will continue to grow. At Fujitsu, we ingest, standardize and analyze huge volumes of structured and unstructured data in a real-time environment. We have data experts around the globe who understand that no dataset is the same. Working together we simplify the complexity that the world of Big Data is bringing to insurers and develop tailormade data solutions.

Using our big data analytics platform, we enable you to track and gain insight into your customer’s behaviour. We empower you to mitigate risk, deliver more individual and personalized services and tackle the fraudulent claims which cost the industry billions of dollars each year.

See how we have helped our customers solved their challenges

Banco BradescoBanco Bradesco

With Fujitsu PlamSecure we enabled Bradesco to provide secure and instant access to 35,000 ATMs for 1 million users throughout Brazil.

Find out more>>

Belfius_BankBelfius Bank - Belgium

As a highly-secure biometric signature solution, Sign’IT enables Belfius‘ customers to open an banking account within five minutes.

Find out more>>

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