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Case Study Husqvarna

Husqvarna outsources management of global IT infrastructure to Fujitsu to reduce costs and improve service levels 

 » Fujitsu is a key partner in helping Husqvarna evolve and adapt to meet the challenges of today’s market. The team has proven flexible and willing to commit and they have been critical to the success of this enormous undertaking « 
 Martin Althén, Chief Information Officer, Husqvarna 

The Customer

The Husqvarna Group is the world’s largest producer of outdoor power products including chainsaws, trimmers, lawn mowers and garden tractors. The Group is also the European leader in consumer watering products and one of the world leaders in cutting equipment and diamond tools for the construction and stone industries. 

The Challenge

The Husqvarna Group had developed as a fragmented company. Multiple mergers and acquisitions had led to many semi-autonomous entities operating under the Group umbrella. With the arrival of a new CEO and CIO in 2008, a new strategy was developed that would unite and embrace all the Group elements in one coherent infrastructure. This move towards greater cross-sharing called for increased harmonisation, group-wide decision-making and changes to the current operating model across the group. IT would prove critical to making this vision become reality.husqvana_img

“We are an old company with a long history and that is reflected in our growth through acquisitions,”
 explains Martin Althén, CIO, Husqvarna. “However, as a result our companies around the globe have never been properly integrated or shared common processes and IT. We wanted to change that by introducing a unification of process and global control that would make us more efficient and cost-effective, while significantly improving service levels and availability.” 

Husqvarna needed to find a partner with the global reach and local expertise to help them meet the challenge. After a comprehensive selection process, based on price, experience, cultural fit and geographical presence, Fujitsu was recognised as best placed to deliver. 

“Fujitsu had local accountability in each country and promised easy and direct communication with the local decision-makers, which gave us confidence that we would have the support we need regardless of location,”
 adds Althén. “The company also came in with competitive pricing and presented a range of case studies that demonstrated it has successfully delivered similar projects in the past.”