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If you have questions, please first refer to our FAQ page where most common questions can be answered.

If you cannot find the answer in the FAQ, please send an email to

Useful information to provide when requesting technical support

When you encounter a problem with ATLAS, please provide the following information:

  • The version of ATLAS and update pack you are using
  • The operating system and application you are using
  • Error message you are receiving
  • Screenshots if possible
  • When does it occur?
  • Is it reproducible?

For detailed information on ATLAS, please refer to our website at:

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