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Spain Spice-maker Raps outsources IT services to TDS (a Fujitsu company)

noviembre 28, 2008

Raps GmbH & Co. KG, a leading manufacturer of spices, seasonings and flavourings, has tasked TDS with the provision of extensive IT services, including operation of servers, central services, the ERP system and HR solutions. Moreover, TDS will take charge of local networks at Raps’ headquarters in Kulmbach, south east Germany, and at four further sites. The IT service provider will also deliver user support for desktop PCs, laptops and other end-user devices. It will also establish an online portal with employee self-service functionality that will enable Raps staff to order IT products direct from TDS. Furthermore, TDS will be responsible for the data link between Raps site in Kulmbach and TDS data centres in Neckarsulm. By outsourcing such a wide range of services, the seasonings manufacturer has made TDS a strategic IT partner.

Better quality, greater transparency

Raps is one of Europe’s most forward-looking seasonings manufacturers. The company has approximately 900 staff at 60 locations around the world, including some 45O in Germany. Prior to the TDS deal, Raps had critically examined all areas outside its core business with regard to the relative merits of an in-house or external solution. When it came to IT, Raps decided to outsource — with the aim of improving quality of service and increasing transparency for business-critical IT services.

The right kind of partnership for a midmarket player

TDS came out on top in the bidding process — against a number of competitors with proven experience of serving the midmarket. “TDS employees’ expertise was evident even at the proposal stage. They pointed out issues that are of great significance for us,” states Dieter Moser, head of IT. “For example, TDS developed scalable solutions that give us a flexible basis for future growth and change.” For instance, Raps intends to implement a new version of its ERP system in 2010. Moreover, the company is considering taking advantage of TDS services for the HR space, too. “With TDS, a partner who offers IT outsourcing, ERP consulting, SAP expertise and HR business process outsourcing, we are ready to tackle future challenges head on,” concludes Holger Popp, head of procurement at Raps. “And as a medium-sized business, we share the same mindset as the team from TDS.”

Raps GmbH & Co. KG

Raps is a highly profitable and growth-driven supplier of high-quality seasonings and additives. Established over 80 years ago, the family-run business has become a leading global player in the food industry – and now has around 900 employees, 15 subsidiaries, and more than 42 distributors worldwide. 450 staff in Kulmbach produce a total of 23,000 tonnes each year, and one in ten employees works in research and development or consulting. Every year, Raps develops some 30 standard products and creates around 580 tailor-made blends for its customers.

About TDS AG

TDS offers IT outsourcing, IT consulting and HR services to mid-sized enterprises and major corporations. The company, founded in 1975, operates predominantly in the German, Austrian and Swiss markets. TDS offers highly tailored solutions in all areas of IT outsourcing – from selected applications to entire IT infrastructures, and with an emphasis on the SAP space. The IT consulting segment provides advice on SAP and Enterprise Content Management (ECM) systems. As a long-standing SAP expert, TDS has in-depth knowledge of the SAP portfolio. The HR services and solutions segment enables companies to outsource individual HR tasks or entire HR processes. TDS handles over 750,000 payroll transactions every month, making it Germany's market leader. Furthermore, companies deploying TDS Personal HR software handle a million payroll transactions. TDS also develops and markets software solutions for financial accounting and not-for-profit organizations, in particular charities, church institutions and local-government agencies. Currently, TDS employs more than 1,000 staff, and in 2007 posted revenues of approximately 106 million euros. In early 2007, TDS was acquired by Fujitsu, one of the world’s four largest providers of IT services. Fujitsu’s portfolio includes software and hardware solutions, as well as diverse services for a wide range of industries and applications. Fujitsu posted revenues of approx. 33 billion euros in fiscal 2007/08, and has a workforce of over 160,000 staff in 70 countries.

Simone Zuschanko

Phone: Phone: 0 71 32-3 66-12 14
Fax: 0 71 32-3 66-12 30
E-mail: E-mail:
Company:TDS AG
Referentin Fachpresse

Thorsten Malessa

Phone: Phone: +49 (0)9221 807 470
E-mail: E-mail:

Date: 28 noviembre, 2008