Skip to main content



Fujitsu Simplifies Robotic Process Automation Deployment with Pay-as-you-go Service

Fujitsu EMEIA

News facts:

  • Fujitsu introduces as-a-service offering to simplify Robotic Process Automation (RPA) deployments, focused on providing easy access to the clear benefits of automation
  • New fixed-price service includes provisioning, implementation, maintenance and optimization
  • Customers benefit from full cost/ benefit transparency and easy deployment
Copenhagen, April 30, 2018 – Fujitsu is helping customers access the benefits of robotic process automation (RPA) with a new, flexible “as-a-service” approach. The easy and transparent pay-as-you-go service enables customers to start their software automation journey effectively, eliminating the usual anxiety associated with investing in the infrastructure, software and training that would normally be necessary, as well as laying the foundations for future scale.
RPA has generated a significant amount of customer demand, thanks to its ability to deploy fast and unobtrusive software robot technology to automate many day-to-day business processes. RPA enables organizations to save money and increase efficiency by unburdening employees from monotonous, repetitive tasks, while at the same time enhancing customer satisfaction by avoiding delays or human error in data entry. Software bots can also take on more complex assignments, such as performing a range of tasks involved in processing an insurance claim, including the digitization of handwritten text, and even incorporate elements of machine learning, for example in helping decide whether or not to honor a claim.
However, many organizations are struggling to scale RPA successfully, with numerous automation programs subsequently failing to achieve their objectives. Fujitsu is addressing this issue with the introduction of RPA as a Service, focused on providing easy access to the clear benefits of automation.
Fujitsu’s RPA-as-a-Service is designed to ensure a smooth and efficient start to automation journeys. First, Fujitsu consultants work closely with customers to create a short-term roadmap of the monotonous, repetitive processes that can easily be automated. This information is then used to build a realistic business case that can be presented to senior management. The next step is to run pilot projects to help test the concept and prove the business case. Customers can get started easily and scale when required, all with a pay-as-you-go approach. The fixed-price service includes provisioning, implementation, maintenance and optimization
Bjarne Rasmussen, Head of the RPA Center of Excellence at Fujitsu, comments: “Almost all organizations have an automation agenda, but many are failing to achieve the full potential of RPA, which is leading to RPA anxiety. This is worsened as many businesses face contradictory RPA goals: On the one hand, they have to build a business case that shows short-term gains, but on the other hand, they need to deliver long-term benefits in terms of customer satisfaction, agility and increased efficiency. Working with Fujitsu addresses both challenges by achieving long-term value, not only through increased agility and reduced costs, but also via rapid gains in efficiency and a transparent cost structure from the start.”

By deploying Fujitsu’s RPA-as-a-Service, customers can take advantage of process automation with a transparent, pay-as-you-go approach that allows them to document precisely how many hours the automation is delivering back to their businesses. There is no need for a large upfront investment in IT infrastructure and skills acquisition, and as a result, the costs remain closely mapped to the benefits that are unlocked. Furthermore, RPA solutions are easy to scale once the projects are established and have secured stakeholder support.

Once defined, the Fujitsu RPA-as-a-Service runs software bots either on a customer’s own premises or in a Fujitsu data center. Deployments are constantly monitored, maintained and optimized to ensure they are effective, via the Fujitsu Cloud Service K51

Price and availability
Fujitsu’s RPA-as-a-Service is available now in EMEIA directly from Fujitsu. Pricing depends on configuration and region.

Notes to editors
1 Fujitsu Cloud Service K5 is the most open, agile and compatible enterprise cloud platform in the market today. It offers a solution for customers wanting to drive operational efficiency, digital transformation and Hybrid IT across public, virtual private and private clouds, as well as traditional IT to unlock value in legacy systems. Powered by OpenStack, K5 uniquely offers IaaS and PaaS services to support both systems of record and systems of engagement. This means that businesses can not only trust their critical business systems to run more effectively in their choice of cloud environment, but also embrace digital transformation.

Online resources

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.1 trillion yen (US $39 billion) for the fiscal year ended March 31, 2018. For more information, please see

About Fujitsu EMEIA

Fujitsu promotes a Human Centric Intelligent Society, in which innovation is driven by the integration of people, information and infrastructure. In the Europe, Middle East, Africa and India region (EMEIA), our 28,000-strong workforce is committed to Digital Co-creation, blending business expertise with digital technology and creating new value with ecosystem partners and customers. We enable our customers to digitally transform with connected technology services, focused on Artificial Intelligence, the Internet of Things, and Cloud - all underpinned by Security. For more information, please visit

Fujitsu Public Relations

E-mail: E-mail:
Company:Fujitsu Technology Solutions

All other company or product names mentioned herein are trademarks or registered trademarks of their respective owners. Information provided in this press release is accurate at time of publication and is subject to change without advance notice.

Date: 30 April, 2018
City: Copenhagen