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Fujitsu More Than Doubles Planned Savings for Municipality of Groningen in new EUR 71.9 Million IT Outsourcing Deal

Fujitsu EMEIA

News facts:
  • Fujitsu wins six-year outsourcing contract valued at EUR 71.9 million from the Municipality of Groningen in the Netherlands
  • Local authority aims to generate savings of EUR 4m in comparison to current operational expenses
  • Fujitsu takes over the operational management of data center services and provides end user services
  • Municipality also hands responsibility to Fujitsu for managing workstations, print, network and telephone facilities, providing technical application management, plus hosting and user support
Munich, October 04, 2018 – Fujitsu has been awarded a major new Government outsourcing contract that enables the Municipality of Groningen in the Netherlands to enjoy greater cost savings than originally planned. The new contract– worth EUR 71.9 million over six years – is expected to deliver savings of EUR four million in comparison to current operational expenses for ICT services, with the potential for further savings if the Municipality chooses to extend the contract with Fujitsu in 2020.

Fujitsu will co-create services together with the Municipality and two further technology partners: CGI for application management and Voys for telephony. Under the terms of the contract, Fujitsu is taking over the operational management of data center services, providing end user services, as well as managing the Municipality’s workstations, print, network and telephone facilities, technical application management, as well as hosting and user support.

The Municipality of Groningen selected Fujitsu after an extensive assessment to determine the best possible combination of price and quality, governed by European Union procurement rules. Groningen’s councilors were impressed with the quality of Fujitsu’s proposed workplace management and its technical management of applications, as well as anticipated cost savings. In addition, the city identified an important match between the cultures of the Municipality and Fujitsu, with both focused on reliability and long-term vision.

Ton Schroor, Alderman of the Municipality of Groningen, said: “We selected Fujitsu as our new long-term outsourcing partner as it clearly demonstrated the strongest proposals across financial, management and cultural dimensions. The opportunity to deliver more than double the cost savings for Groningen tax payers is important, but it is equally critical that the selected vendor was able to demonstrate the management skills it will bring to the municipal workplace. We also determined vendors’ ability for technical management of our applications as we were actively seeking a company culture that emphasizes co-creation, reliability and long-term vision.”

Bas de Reus, Managing Director of Fujitsu Netherlands, comments: “Fujitsu is honored to have been awarded this contract by the Municipality of Groningen, which is now the second major Dutch municipality to select Fujitsu as an outsourcing partner1. Outsourcing services is becoming an increasingly popular approach for government administrations, since it offers the double benefit for taxpayers of greater value for money and improved services. I believe that one of the key reasons we were selected by the Municipality of Groningen is our understanding that, beyond the financial and technical aspects of any agreement, there must be shared values. Fujitsu’s vision puts people at the heart of everything we do – we call this Human Centric Innovation – and it permeates our thinking and approach.”

Notes to editors
1 The first Dutch Municipality to award an outsourcing contract to Fujitsu was the City of Almere, in early 2018.

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About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.1 trillion yen (US $39 billion) for the fiscal year ended March 31, 2018. For more information, please see

About Fujitsu EMEIA

Fujitsu promotes a Human Centric Intelligent Society, in which innovation is driven by the integration of people, information and infrastructure. In the Europe, Middle East, India and Africa region (EMEIA), our 27,000-strong workforce is committed to Digital Co-creation, blending business expertise with digital technology and creating new value with ecosystem partners and customers. We enable our customers to digitally transform with connected technology services, focused on Artificial Intelligence, the Internet of Things, and Cloud - all underpinned by Security. For more information, please visit

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Date: 04 October, 2018
City: Munich