Promoting the Digital Transformation
Fujitsu, a company specialized in IT equipment and services, has integrated AI into its business units to serve its customers. In line with its digital innovation activities, this year, Fujitsu will include two SAP technological solutions based on AI in its portfolio.
The new-generation “Conversational AI” chatbot, which is based on powerful machine learning, is being added to the group’s digital services offering. It offers final customers new opportunities for maintenance and remote assistance. Fujitsu is also including SAP IRPA to facilitate the automation of repetitive tasks, such as automated invoice processing.
“This partnership is a gathering of two major players in the digital transformation,” explains Servan Eskin, Head of Digital Business Solutions Fujitsu Belgium & The Netherlands. “Fujitsu’s portfolio is being enriched with innovative and automated solutions, offering a complete range of services to final customers for the most optimized possible user experience. The collaboration between Fujitsu and SAP confirms the Japanese group’s development strategy promoting the digital transformation of companies.”
“We are thrilled that Fujitsu is enriching the different AI technologies developed in Paris by SAP in order to allow its customers to quickly integrate this essential technology into their business strategies and processes as well as to accelerate the adoption of AI in Belgium and Luxembourg by companies,” declares Yves Van Cauwenberge, Director of Platforms & Technologies, SAP Belgium and Luxembourg.
The entirety of SAP’s Leonardo portfolio will be available to Fujitsu customers starting in 2021, following a project development period that will take place next year.
Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.0 trillion yen (US $36 billion) for the fiscal year ended March 31, 2019. For more information, please see http://www.fujitsu.com.
In Europe, the Middle East, India and Africa, Fujitsu works with a growing ecosystem of partners, customers and local communities to create a ‘Human Centric Intelligent Society’ that is inclusive, sustainable and trusted. Our 28,000-strong workforce develops leading-edge digital solutions that address global business and societal challenges while also generating value for customers, helping accelerate their transformational journeys by harnessing the power of co-creation through our unique Human Centric Experience Design (HXD) methodology. For more information, please visit http://www.fujitsu.com/fts/about/
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Company: Fujitsu Benelux - Corporate Communications
Date: 05 September, 2019