Welcome to Fujitsu ServiceNow Training and Certification Bootcamp 2019
Last year we wrote history in the world of ServiceNow with completing the most certifications in one day. This year we will repeat the success – only better. More certifications, improved agenda, well-prepared team and with better, more experienced people. And of course we will spend some time getting to know each other even better through hard work and lots of fun!
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Certification Bootcamp
We are depending on certified and trained employees on the ServiceNow platform to meet the growth in the market. Let’s break some records again! Join the largest accreditation and certification bootcamp for sales, pre-sales and consultants.
Boosting Team Performance
Working in teams improve workplace projects that involve teamwork and will help us better understand each other’s strengths, weaknesses and interests. This will help us work even better together on future progress vital to our team.
Network & Socialise
Socialising and making friends in the workplace is one of the best ways to increase productivity and to build teams across borders. It will allow us to work better solving everyday workplace issues together and improve communication.
AGENDA
Here is a highlight of the agenda for the 3 days in Berlin.
The agenda will be subject to changes and updates so please make sure you check by.
| Wednesday, August 28th | ||
| TIME | ACTIVITY | DETAILS |
| 20.00-23.30 | Transfer from the airport to Hotel InterContinental® Berlin | Buses will pick you up at the airport at arrival. Please note that there will not be served any food this evening due to late arrival so don’t arrive hungry. |
| Thursday, August 29th | ||
| TIME | ACTIVITY | DETAILS |
| 06.30-08.30 | Breakfast | Hotel restaurant |
| 08.30-09.30 | Main plenary session | The Pavilion Be on time! |
| 09.00-09.15 | Break | 15 minutes |
09.15-12.00 | Tracks for Consultants/Sales & Pre-sales | See details in separate agendas |
| 12.00-13.00 | Lunch | Hotel restaurant |
| 13.00-18.00 | Certification for Consultants Track Sales & Pre-sales | See details in separate agendas |
| 18.00-19.00 | Free time - 1 hour | |
| 19.00-19.30 | Transfer to the restaurant | Meet in the lobby at 19.00! |
| 19.30 | Dinner at ‘Restaurant Nolle’ | Experience Berlin - as it was and as it is today. The 1920s atmosphere and the historic railway arches invite you to a small journey in time. The menu offers a fine selection of meals that vary from typical Berlin dishes to international specialties.
Dresscode: Smart casual |
| Friday, August 30th | ||
| TIME | ACTIVITY | DETAILS |
| 07.30-08.00 | Breakfast | Hotel restaurant |
| 08.00-09.30 | Main plenary session | The Pavilion
Be on time! |
| 09.30-09.45 | Coffee break | 15 min |
09.45-13.00 | Sales, Pre-sales and Consultants:
Hackathon workshops with presentations | You will be divided in groups and given a case or challenge to solve. |
| 13.00-14.00 Lunch | Lunch | Hotel restaurant |
| 14.00-14.15 | Briefing:
Berlin Bike Tablet Rally | The Pavilion
Wear team t-shirts and comfortable shoes! |
| 14.15-17.00 | Bike Rally through Berlin – Let the games begin! | All teams will get a bike and a tablet with clues and tasks. There will be transportation for those who can not bike. |
| 17.00-19.00 | Free time | 2 hours |
| 19.00 | Pre-drink, Gala dinner and Party | Wintergarden & The Pavilion
Dresscode: Party outfit! |
| Saturday, August 31st | ||
| TIME | ACTIVITY | DETAILS |
| 07.30-11.00 | Breakfast open | Hotel restaurant |
| Transfer to airport through the day depending on flights | More information about departure times will follow. Breakfast bags will be provided for those with early departures | |
Track for Sales, Pre-sales
| Thursday, August 29th | ||
| TIME | ACTIVITY | DETAILS |
| 09.15-10.15 | General session, Welcome and Introduction | Hannes Hirvikallio |
| 10:15-10:30 | Fujitsu's own IP in ServiceNow | Peter van Damme + Hannes Hirvikallio |
| 10.30-11:30 | Future of ServiceNow | Paul Hardy - ServiceNow |
11:30-12:00 | Value Selling of the Now Platform | ServiceNow |
| 12:00-13:00 | Lunch - 1 hour | |
| 13:00-14:00 | Cont. Value Selling of the NowPlatform | ServiceNow |
| 14:00-15:00 | Joint/unified sales process | ServiceNow + Hannes Hirvikallio |
| 15:00-16:00 | ServiceNow Licensing model | ServiceNow |
| 16:00-16:15 | Coffe Break - 15 minutes | |
16:15-16:45 | ServiceNow for Manufacturing | ServiceNow |
| 16:45-17:15 | ServiceNow for Public Sector | ServiceNow |
17:15-17:45 | ServiceNow for Retail | ServiceNow |
Track for Consultants
| Certification Track, Thursday, 29. August | |||||
| TIME | Schoneberg
Room 1 | Tiergarten
Room 2 | Bellevue
Room 3 | The Pavilion | Kaminzimmer |
| 09:15-10:00 | CSA/ Fundamentals | Discovery/ Event mgmt/ ServiceMap | ITSM (max 30) | WORK /
QUIET ROOM | |
| 09.00-10.30 | Getting room and setup ready for exam rounds | 10:00-10:45
CSM | |||
| 10:30-12:00 | EXAM
(Shift 1) | EXAM
| EXAM
(Shift 1) | ||
12:00-13:00 | Lunch Break | ||||
| 12:30-15:00 | EXAM
(Shift 2) | EXAM
(Shift 2) | EXAM
(Shift 2) | 13:00-13:45
HR | |
| 15:30- 18:00 | EXAM
(Shift 3) | EXAM
(Shift 3) | EXAM
(Shift 3) | ||
Berlin Tablet Rally
You will be divided in teams of ten to get on a bike and explore Berlin City Centre in 2 hours. You are given a tablet and tasks to solve while discovering the best attractions the city has to offer. Let the games begin!
The Hotel
The upscale InterContinental® Berlin hotel sits next to leafy Tiergarten Park, a pleasant walk from the iconic Brandenburg Gate. The hotel has an inviting indoor pool and also enjoyable sight from the 14th-floor restaurant with panoramic city views.
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Berlin City
Berlin's combo of glamour and grit is bound to mesmerise all those keen to explore its vibrant culture, cutting-edge architecture, fabulous food, intense parties and tangible history.
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