The Fujitsu Group expresses its sincerest condolences to those who have lost their lives in their fight against the new coronavirus. We also offer our deepest sympathies to all of those affected by the disease and its profound impact on society.
As stated in Fujitsu's previous announcement regarding its response to the coronavirus COVID-19, published on March 24, 2020, Fujitsu continues to give top priority to ensuring the safety of its customers, partners, employees, and their families, and has taken decisive, ongoing action to prevent the spread of infection. Simultaneously, Fujitsu continues to provide products and services to its customers while taking various steps to mitigate the impact of various social issues arising from the spread of infection.
In response to the lifting of the declaration of a state of emergency by the Japanese government on May 25, 2020, President and CEO Takahito Tokita sent the following message to employees around the world. We look forward to your understanding and cooperation as we work to resolve these major social issues.
May 25th, 2020
Excerpt from President's Message to Fujitsu Group Employees
CEO and CDXO Takahito Tokita
As countries around the world have gradually started easing restrictions, in Japan we are also seeing a downward trend in the number of infections. As such, the Japanese government has decided to lift the state of emergency for all prefectures on May 25th. For all employees of the Fujitsu Group and their family members, there must have been considerable inconvenience, but I thank you all for understanding the importance of staying home. At the same time, your actions contributed to the safety of the community, provided continuity for customer businesses and societal functions, and supported Fujitsu’s business activities.
As we pursue ways to respond to the new coronavirus, our way of life and values have changed immensely and the world of a ‘new normal’ based on new values has started. I believe we will not return to our previous way of life even after the infections are contained.
During these difficult times, as we implement different workstyles, I think we may have all seen things which are essentially required and things which are not. With this said, I believe there will be customers who will drastically change their way of working and their business direction.
Fujitsu, as part of its transition into a digital transformation company, has engaged in new workstyles and provided seminars and training over the Internet from a very early stage. Going forward, as a digital transformation company, Fujitsu will leverage digital technologies to introduce new ways of working and drive business in the new normal world. We will also continue to actively pursue opportunities to deliver in the online space as the Fujitsu Group becomes a reference model for the world.
In the past, we took for granted many business trips, face-to-face events, regular meetings, and so on. The starting point for all such interactions will now be to consider online as the first option. As a company, to encourage new ideas and behaviors we will also review arrangements for permanent offices and commuting, while changing our policies, guidelines, processes and internal systems to handle online business operations as a default. For employees with restrictions on their work location, such as those based at customer sites or at manufacturing sites, we will continue to determine relevant ways to establish safe and efficient working environments.
In the new way of working, the online environment will eliminate location and time constraints and will increase each individual’s options and discretion, which will make trust an imperative factor. It is important to be conscious of maintaining harmonized communications between customers and partners, and also within your teams, to establish strong reliable relationships.
This is going to be a new challenge for the Fujitsu Group and your ideas and ability to take action are essential. Let us lead the new normal with our digital technologies as we support our customers and society.