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Update as of December 13, 2017: Recall and Replacement of Laptop Battery Packs
Renewed Request: Please confirm again immediately, as there is a possibility of fire
Dear Valued Customer,
We thank you for your patronage of Fujitsu products.
Certain battery packs manufactured by Panasonic Corporation and used in Fujitsu laptops may ignite and result in fire while recharging, or when a laptop is in use or the power is off. Fujitsu has been recalling and replacing the battery packs that may be affected from August 27, 2015.
It has now become newly understood that the batteries of certain laptop PC models manufactured by Fujitsu between August 2012 and November 2013, and their optional batteries, may also ignite and result in fire.
Accordingly, to prevent further instances, we ask customers to immediately check if they have the battery packs listed in "Affected Battery Packs" below.
We also request that customers who checked their batteries prior to December 13, 2017 and confirmed at that time that their batteries were not affected, please check again as the list of affected batteries has been revised. We apologize for the inconvenience. Customers who have previously determined they had an affected battery and have already received a replacement do not need to check again.
If you are in possession of an affected battery pack, please apply for a replacement as explained in "How to Apply for a Battery Replacement." Fujitsu will provide recall and replacement services free of charge. Until replacement has been completed, please use your PC safely by reading "How to Use Your Laptop Safely Until Battery Replacement."
Fujitsu deeply apologizes for the inconvenience it has caused its customers, and asks for your cooperation in the battery pack recall and replacement.
Affected Products
Your battery pack is subject to recall and replacement if your laptop is listed under the below "Subject Laptops" and the battery pack is listed under "Affected Battery Packs."
Subject Laptops
1. Certain laptop models manufactured from September 2011 to May 2013 (as in the notification of August 27, 2015)
2. Certain laptop models manufactured from April 2013 to September 2013 (as in the supplement of February 10, 2016)
3. Certain laptop models manufactured from August 2012 to November 2013 (as in the supplement of December 13, 2017)
Please click here for more about subject laptop models.
Battery packs replaced during repair, or optional battery packs purchased separately, which are for laptop models other than those listed above, may also be subject.
Affected Battery Packs
Please click here for more about affected battery packs.
How to Apply for a Battery Replacement (Customers Based in Japan)
The following information is required when applying for a replacement:
- The battery pack's product number and serial number
- The laptop's model name and serial number
Click here (Japanese language only) to confirm whether your battery pack should be recalled and to apply for a replacement if necessary.
How to Use Your Laptop Safely Until Battery Replacement
We ask that customers using a laptop with an affected battery pack take precautions for safety until the battery pack can be replaced by removing the affected battery pack and using only with the AC adapter. We apologize for the inconvenience this may cause and hope for your understanding.
Battery Pack Removal and Use of the AC Adapter
- Please use your laptop with the battery pack removed.
- When using your computer, please remove the battery pack and plug in the AC adapter.
- When removing the battery pack, please make sure the laptop is turned off, and the AC adapter is unplugged.
- Please store the battery pack appropriately once it is removed.
- Please store the battery pack in a cool, dark place away from combustible objects.
- Please do not charge the battery pack while storing it.
Contact Hotline
Customers in Japan
For inquiries related to this issue, please contact the following dedicated hotline:
FMV Battery Pack Replacement Query Hotline:
Telephone Number: 0120-924-632 (Toll-free)
Operating Hours: 09:00 - 17:00 (Except company holidays)
* Support may be temporarily suspended during system maintenance.
* This number is only for inquiries relating to battery pack replacement.
Customers outside Japan
For inquiries related to this issue, please contact the following customer support centers:
US ( Announced August 2015 / Announced December 2017 )
Canada ( Announced August 2015 / Announced December 2017 )
EMEIA (Europe, Middle East, India, and Africa)
APAC (Asia and Oceania)
* The contents of this notification are accurate at the time of disclosure, but are subject to change without notice. We thank you for your understanding.
Subject Laptops
Consumer Laptops
| Sales Periods | Series | Models |
|---|---|---|
| 2013 February Models | LIFEBOOK AH53/K | FMVA53KWP |
| LIFEBOOK WA1/K | FMVWKA1S |
| Sales Periods | Series | Models |
|---|---|---|
| February 2013 Models | LIFEBOOK SH76/K | FMVS76 |
| LIFEBOOK SH54/K | FMVS54KD1R, FMVS54KD1W, FMVS54KD3R, FMVS54KD3W, FMVS54KD4R, FMVS54KD4W, FMVS54KD5R, FMVS54KD5W, FMVS54KD6R, FMVS54KD6W, FMVS54KDBW, FMVS54KDCR, FMVS54KDCW, FMVS54KR, FMVS54KRC, FMVS54KRG, FMVS54KW, FMVS54KWC, FMVS54KWG | |
| LIFEBOOK WS2/K | FMVWKS2B57, FMVWKS2B58, FMVWKS2B77, FMVWKS2B78, FMVWKS2S57, FMVWKS2S58, FMVWKS2S77, FMVWKS2S78 | |
| LIFEBOOK WS1/K | FMVWKS1S57, FMVWKS1S58 | |
| October 2012 Models | LIFEBOOK SH54/J | FMVS54JL1R, FMVS54JL1W, FMVS54JL2R, FMVS54JL2W, FMVS54JL3R, FMVS54JL3W |
| Summer 2012 Models | LIFEBOOK SH76/H | FMVS76H, FMVS76HTK1, FMVS76HTK2 |
| LIFEBOOK SH76/HN | FMVS7HN5B7, FMVS7HN5B8, FMVS7HN5S7, FMVS7HN5S8, FMVS7HN7B7, FMVS7HN7B8, FMVS7HN7S7, FMVS7HN7S8 | |
| LIFEBOOK SH56/H | FMVS56HBC, FMVS56HRC, FMVS56HWC | |
| LIFEBOOK SH54/H | FMVS54HB, FMVS54HR, FMVS54HW | |
| LIFEBOOK SH54/HN | FMVS54HN37, FMVS54HN38, FMVS54HN57, FMVS54HN58 | |
| LIFEBOOK PH75/HN | FMVP75HN37, FMVP75HN38, FMVP75HN57, FMVP75HN58 | |
| 2012 Spring Models | LIFEBOOK SH76/G | FMVS76G, FMVS76GTK |
| LIFEBOOK SH76/GN | FMVS7GN5B7, FMVS7GN5B8, FMVS7GN5S7, FMVS7GN5S8, FMVS7GN7B7, FMVS7GN7B8, FMVS7GN7S7, FMVS7GN7S8 | |
| LIFEBOOK SH56/G | FMVS56GBC, FMVS56GRC, FMVS56GWC | |
| LIFEBOOK SH54/G | FMVS54GB, FMVS54GBG, FMVS54GMG, FMVS54GR, FMVS54GW, FMVS54GWG, FMVS54GWTK | |
| LIFEBOOK SH54/GN | FMVS54GN37, FMVS54GN38, FMVS54GN57, FMVS54GN58 | |
| LIFEBOOK PH75/GN | FMVP75GN37, FMVP75GN38, FMVP75GN57, FMVP75GN58 | |
| 2011 Winter Models | LIFEBOOK SH76/E | FMVS76E |
| LIFEBOOK SH76/EN | FMVS7EN5B7, FMVS7EN5B8, FMVS7EN5S7, FMVS7EN5S8, FMVS7EN7B7, FMVS7EN7B8, FMVS7EN7S7, FMVS7EN7S8 | |
| LIFEBOOK SH56/E | FMVS56EBC, FMVS56ERC, FMVS56EWC | |
| LIFEBOOK SH54/E | FMVS54EB, FMVS54ER, FMVS54EW, FMVS54EWG, FMVS54EWTK | |
| LIFEBOOK SH54/EN | FMVS54EN37, FMVS54EN38, FMVS54EN57, FMVS54EN58 | |
| LIFEBOOK PH75/EN | FMVP75EN37, FMVP75EN38, FMVP75EN57, FMVP75EN58 | |
| LIFEBOOK PH74/E | FMVP74EB, FMVP74EW | |
| LIFEBOOK PH74/EN | FMVP74EN37, FMVP74EN38 |
Enterprise Laptops
| Sales Periods | Series | Models |
|---|---|---|
| 2013 Second-Half Models | LIFEBOOK E733/G | FMVE03001, FMVE03002, FMVE03003 |
| LIFEBOOK E743/G | FMVE02002, FMVE02003, FMVE02004 | |
| LIFEBOOK E753/G | FMVE01001, FMVE01002, FMVE01003, FMVE01004 | |
| 2013 First-Half Models | LIFEBOOK A553/G | FMVA03009, FMVA0300A, FMVA0300B, FMVA0300C, FMVA03TK2 |
| LIFEBOOK A553/GX | FMVA0300NX, FMVA0300PX, FMVA0300RX, FMVA0300SX, FMVA0300TX, FMVA0300VP, FMVA0300WP, FMVA0300XP, FMVA0300YP, FMVA03010P, FMVA03011P, FMVA03012P, FMVA03013P, FMVA03014P, FMVA0302PP | |
| LIFEBOOK A573/G | FMVA03001, FMVA03002, FMVA03003, FMVA03004, FMVA03005, FMVA03006, FMVA03007, FMVA03008, FMVA03026, FMVA03028, FMVA0302C, FMVA03TK1 | |
| LIFEBOOK A573/GX | FMVA03017P, FMVA03018P, FMVA03019P, FMVA0301AP, FMVA0301BP, FMVA0301CP, FMVA0301DP, FMVA0301EP, FMVA0301FP, FMVA0301GP, FMVA0301HP, FMVA0301JP, FMVA0301KP, FMVA0301NP, FMVA0301PP, FMVA0301RP, FMVA0301SP, FMVA0301TP, FMVA0301VP, FMVA0301WP, FMVA0301XP, FMVA0302WP | |
| LIFEBOOK A743/G | FMVA02001, FMVA02002, FMVA02003, FMVA02004, FMVA02005, FMVA02006, FMVA02007, FMVA02008, FMVA0200A, FMVA0200B, FMVA0200C, FMVA0200D, FMVA0200E, FMVA0200F, FMVA0200G, FMVA0200H, FMVA0200J, FMVA0200K, FMVA0200L, FMVA0200N, FMVA0200P, FMVA0200R, FMVA02017, FMVA02018, FMVA0201G, FMVA0201L, FMVA0201P, FMVA02TK2 | |
| LIFEBOOK T732/G | FMVNT8A26 | |
| 2012 Second-Half Models | LIFEBOOK A552/F | FMVNA7F6, FMVNA7F7, FMVNA7F8, FMVNA7FE, FMVNA7FK |
| LIFEBOOK A572/F | FMVNA7H6, FMVNA7H6R2, FMVNA7H7, FMVNA7H7R2, FMVNA7H8, FMVNA7HE, FMVNA7HER2, FMVNA7HK, FMVNA7S6, FMVNA7S7, FMVNA7S8, FMVNA7SE | |
| LIFEBOOK A572/FW | FMVYN2E31, FMVYN2F31, FMVYN7E31, FMVYN7F31, FMVYN8E31, FMVYN8F31, FMVYN9F31 | |
| LIFEBOOK A572/FX | FMVXNEXQ2Z, FMVXNEXT2Z, FMVXNEYQ2Z, FMVXNEYT2Z, FMVXNFXQ2Z, FMVXNFXQ4Z, FMVXNFXT2Z, FMVXNFYQ2Z, FMVXNFYQ4Z, FMVXNFYT2Z, FMVXNGXT2Z, FMVXNGYT2Z | |
| LIFEBOOK E742/F | FMVNE7H16, FMVNE7H17, FMVNE7H18, FMVNE7H1E, FMVNE7H6, FMVNE7H7, FMVNE7HE, FMVNE7J16, FMVNE7J17, FMVNE7J18, FMVNE7J1E, FMVNE7J6, FMVNE7J7, FMVNE7J8, FMVNE7JE, FMVNE7S16, FMVNE7S1E, FMVNE7S7, FMVNE7SE | |
| LIFEBOOK E742/FW | FMVYN2D31, FMVYN8D31, FMVYN9D31 | |
| LIFEBOOK E752/F | FMVNGE7H6, FMVNGE7HE | |
| LIFEBOOK P702/F | FMVNGP7HE | |
| LIFEBOOK P772/F | FMVNP7H6, FMVNP7H6R, FMVNP7H6R2, FMVNP7H6U, FMVNP7H7, FMVNP7H7R2, FMVNP7H8, FMVNP7H8R2, FMVNP7HE, FMVNP7HER, FMVNP7HER2, FMVNP7HEU, FMVNP7S6, FMVNP7S7, FMVNP7SE, FMVNP7T6R2, FMVNP7T7, FMVNP7TE, FMVNP7TER, FMVNP7TER2 | |
| LIFEBOOK P772/FW | FMVYN7H31, FMVYN7J31, FMVYN7K31 | |
| LIFEBOOK S752/F | FMVNGS7H6, FMVNGS7H8, FMVNGS7HE | |
| LIFEBOOK S762/F | FMVNS7H6, FMVNS7H6R, FMVNS7H6R2, FMVNS7H7, FMVNS7H7R, FMVNS7H7R2, FMVNS7H8, FMVNS7H8R2, FMVNS7HE, FMVNS7HER, FMVNS7HER2, FMVNS7HEZ, FMVNS7S6, FMVNS7S7, FMVNS7S8, FMVNS7SE, FMVNS7X6, FMVNS7X6R, FMVNS7X6R2, FMVNS7X7, FMVNS7X8, FMVNS7X8R2, FMVNS7XE, FMVNS7XER, FMVNS7XER2 | |
| LIFEBOOK T732/F | FMVNT7H26, FMVNT7H27, FMVNT7H28, FMVNT7H2E | |
| LIFEBOOK T902/F | FMVNT7H6, FMVNT7H7, FMVNT7H8, FMVNT7HE | |
| 2012 First-Half Models | CELSIUS H720 | CLH72J1, CLH72J2, CLH72L3, CLH72L4 |
| FUTRO MA552 | FMVNTCAJA | |
| LIFEBOOK A552/E | FMVNA6FE | |
| LIFEBOOK A552/EW | FMVYN2C21, FMVYN3C21 | |
| LIFEBOOK A572/E | FMVNA6GE, FMVNA6GMZ2, FMVNA6HE, FMVNA6HMZ2 | |
| LIFEBOOK A572/EW | FMVYN2A21, FMVYN2B21, FMVYN3A21, FMVYN3B21 | |
| LIFEBOOK E742/E | FMVNE6H1E, FMVNE6HE, FMVNE6HG, FMVNE6HM, FMVNE6J1E, FMVNE6J1M, FMVNE6JE, FMVNE6JM | |
| LIFEBOOK E752/E | FMVNGE6HM | |
| LIFEBOOK P702/E | FMVNGP6MMZ | |
| LIFEBOOK P772/E | FMVNP6GM, FMVNP6HE, FMVNP6HER, FMVNP6HG, FMVNP6HM, FMVNP6HMR, FMVNP6ME | |
| LIFEBOOK S752/E | FMVNGS6HE | |
| LIFEBOOK S762/E | FMVNS6GE, FMVNS6HE, FMVNS6HER, FMVNS6HG, FMVNS6HM, FMVNS6HMR, FMVNS6XE, FMVNS6XER, FMVNS6XM | |
| 2011 Second-Half Models | LIFEBOOK P771/D | FMVNP5CE, FMVNP5CG, FMVNP5CM, FMVNP5NE, FMVNP5NER, FMVNP5NEU, FMVNP5NEZ, FMVNP5NG, FMVNP5NGR, FMVNP5NM, FMVNP5NMR, FMVNP5NMU, FMVNP5YE, FMVNP5YER, FMVNP5YG, FMVNP5YM, FMVNP5YMR |
Laptops sold outside Japan
| Sales Region | Series | Models |
|---|---|---|
| EMEIA | CELSIUS H720 | FPC07309BK, FPC07311BK, FPC07312BK, FPC07317BK, FPC07319BK |
| LIFEBOOK A512 | FPC03553BK | |
| LIFEBOOK E733 | FPC04800BK | |
| LIFEBOOK E743 | FPC04801BK | |
| LIFEBOOK E752 | FPC03481BK, FPC03483BK, FPC03484BK, FPC03485BK | |
| LIFEBOOK E753 | FPC03535BK | |
| LIFEBOOK E782 | FPC03486BK | |
| LIFEBOOK P702 | FPC02422BK | |
| LIFEBOOK P772 | FPC02424BK, FPC02425BK, FPC02426BK | |
| LIFEBOOK S752 | FPC04705BK, FPC04707BK | |
| LIFEBOOK S762 | FPC04654BK | |
| LIFEBOOK S782 | FPC04712BK | |
| LIFEBOOK S792 | FPC04653BK | |
| LIFEBOOK T902 | FPC01228BM | |
| APAC | LIFEBOOK E733 | FPC04796DK |
| LIFEBOOK E743 | FPC04797DK | |
| LIFEBOOK E752 | FPC03490DK, FPC03490DM | |
| LIFEBOOK E753 | FPC03533DK | |
| LIFEBOOK P702 | FPC02427DK | |
| LIFEBOOK P772 | FPC02430DK, FPC02430DM | |
| LIFEBOOK PH702 | FPC02428DM, FPC02429DM | |
| LIFEBOOK S752 | FPC04714DK, FPC04714DM | |
| LIFEBOOK S762 | FPC04685DK | |
| LIFEBOOK S792 | FPC04684DK | |
| LIFEBOOK SH772 | FPC04655DK | |
| LIFEBOOK SH782 | FPC04769DK, FPC04770DK, FPC04771DK | |
| LIFEBOOK SH792 | FPC04689DK, FPC04689DM | |
| LIFEBOOK T732 | FPC01234DK | |
| LIFEBOOK T902 | FPC01226DK, FPC01226DM, FPC01227DK, FPC01239DK | |
| AMERICAS | LIFEBOOK E752 | FPC03491AK, FPC03492AK, FPC03493AK, FPC03494AK |
| LIFEBOOK E753 | FPC03534AK | |
| LIFEBOOK S752 | FPC04719AK, FPC04720AK | |
| LIFEBOOK S762 | FPC04716AK, FPC04717AK, FPC04718AK | |
| LIFEBOOK T732 | FPC01231AK, FPC01232AK | |
| LIFEBOOK T902 | FPC01223AK, FPC01223AM, FPC01224AK, FPC01224AM |
Optional Battery Packs
The affected, optional battery packs are listed below. Battery packs replaced during repair may also be subject. Please check your battery pack.
| Sales Region | Product Type | Models |
|---|---|---|
| Japan | Battery Pack | FMVNBP222 |
| Japan | Battery Pack(L) | FMVNBP210, FMVNBP224B, FMVNBP224R, FMVNBP224W, FMVNBP228 |
| Outside Japan
(EMEIA) |
Battery Pack | FPCBP360BP, FPCBP373BP, FPCBP325BK,FPCBP325BN, FPCBP359BK, FPCBP404BK, FPCBP387BP, FPCBP378BK |
| Outside Japan
(APAC) |
Battery Pack | FPCBP327DK, FPCBP354DK, FPCBP402DK, FPCBP401DK, FPCBP400DK, FPCBP325DK, FPCBP325DL, FPCBP358DK, FPCBP325DM, FPCBP404DK, FPCBP373DP, FPCBP442DK |
| Outside Japan
(AMERICAS) |
Battery Pack | FPCBP360AP, FPCBP373AP, FPCBP357AK, FPCBP325AK, FPCBP325AP, FPCBP376AK, FPCBP404AK, FPCBP378AK |
Affected Battery Packs
For LIFEBOOK AH/K and WA/K series models released in February 2013
(Consumer customers)
For LIFEBOOK A and E series models and FUTRO MA552 models released during 2012
(Enterprise customers)
*Updated February 10, 2016
| Product Number | Partial Serial Numbers (between the two Ws) | |
|---|---|---|
| The 7 characters after the hyphen | The last 7 characters | |
| CP494696-02 | W130318 | 003257W - 004808W |
| W130319 | 004225W - 004228W | |
| 004230W - 004932W | ||
| W130320 | 003001W - 005309W | |
| W130321 | 003001W - 004912W | |
| W130322 | 003001W - 005314W | |
| W130323 | 003001W - 004428W | |
| W130407 | 003018W - 003061W | |
| 003162W - 003523W | ||
| W130412 | 003001W - 004631W | |
| W130413 | 003001W - 004259W | |
| 004263W | ||
The product number and partial serial number are printed beneath the barcode on a sticker attached to the battery pack, as shown below. Please check the areas marked in red.
Alphanumeric Product Number that begins with CP
Partial Serial Number: 14 Alphanumeric characters after the hyphen (between the two Ws)
For LIFEBOOK SH and PH series models released as part of the 2011 winter model range to models released as part of the 2012 summer model range
(Consumer customers)
For LIFEBOOK A, E, P, and S series models released from the second half of 2011 to the second half of 2012, and CELSIUS H720, FUTRO MA552
(Enterprise customers)
*Updated December 13, 2017
For LIFEBOOK E, P, and S series, CELSIUS H720
(Overseas customers)
*Updated December 13, 2017
| Product Number | Partial Serial Numbers (between the two Zs) | |
|---|---|---|
| The 7 characters after the hyphen | The last 7 characters | |
| CP556150-01 | Z110802 - Z111212 | All |
| CP556150-02 | Z120102 - Z120512 | All |
| Z120717 | 002917Z - 003111Z | |
| Z120724 | 004584Z - 004593Z | |
| 004596Z - 004614Z | ||
| 004936Z - 004950Z | ||
| CP556150-03 | Z130119 | All |
| Z130120 | 000038Z - 004207Z | |
| Z130131 - Z130205 | All | |
The product number and partial serial number are printed beneath the barcode on a sticker attached to the battery pack, as shown below. Please check the areas marked in red.
Product number: Series of alphanumeric characters beginning with "CP"
P/N：CP556150-01 and P/N: CP556150-02 are affected.
Partial serial number: 14 Alphanumeric characters after the hyphen (between the two Zs)
For October 2012 to February 2013 LIFEBOOK SH series models
(Consumer customers)
*Updated December 13, 2017
| Product Number | Partial Serial Numbers (between the two Zs) | |
|---|---|---|
| The 7 characters after the hyphen | The last 7 characters | |
| CP610400-01 | Z130131 | 000023Z - 000072Z |
| 001341Z - 002212Z | ||
| 003367Z - 003691Z | ||
| Z130306 | 000569Z - 001235Z | |
| CP615410-01 | Z130120 | All |
| Z130124 | 002399Z - 002751Z | |
| Z130125 | All | |
| Z130128 | 000277Z - 000330Z | |
| 001095Z - 002342Z | ||
| Z130129 | All | |
| Z130131 - Z130222 | All | |
| Z130224 | 000009Z - 000781Z | |
| Z130226 | All | |
| Z130227 | All | |
| CP615411-01 | Z130120 | All |
| Z130122 | 000014Z - 000083Z | |
| Z130124 | 000027Z - 000671Z | |
| Z130125 - Z130218 | All | |
| Z130302 | 000016Z - 000131Z | |
| 001720Z - 002515Z | ||
| Z130304 | 000016Z ～ 000237Z | |
The product number and partial serial number are printed beneath the barcode on a sticker attached to the battery pack, as shown below. Please check the areas marked in red.
Product number: Series of alphanumeric characters beginning with "CP"
Partial serial number: 14 Alphanumeric characters after the hyphen (between the two Zs)
For 2013 first-half LIFEBOOK A series models
(Enterprise customers)
*Updated February 10, 2016
For LIFEBOOK E series
(Overseas customers)
*Updated December 13, 2017
| Product Number | Partial Serial Numbers (between the two Zs) | |
|---|---|---|
| The 7 characters after the hyphen | The last 7 characters | |
| CP633526-03 | Z130402 | 003001Z - 003196Z |
| Z130406 | 003287Z - 003855Z | |
| Z130408 | 003001Z - 004144Z | |
| Z130409 | 003001Z - 004185Z | |
| Z130410 | 003001Z - 004325Z | |
| Z130411 | 003001Z - 004429Z | |
| CP629458-03 | Z130301 - Z130407 | All |
The product number and serial number are printed beneath the barcode on a sticker attached to the battery pack, as shown below. Please check the areas marked in red.
Alphanumeric Product Number that begins with CP
Partial serial number: 14 Alphanumeric characters after the hyphen (between the two Zs)
For second half 2012 to first half 2013 LIFEBOOK T series
(Enterprise customers)
*Updated December 13, 2017
For LIFEBOOK T series
(Overseas customers)
*Updated December 13, 2017
| Product Number | Partial Serial Numbers (between the two Zs) | |
|---|---|---|
| The 7 characters after the hyphen | The last 7 characters | |
| CP579060-01 | Z130129 | All |
| Z130130 | All | |
| Z130131 | 000089Z - 000662Z | |
| Z130221 | All | |
| Z130304 | 000045Z ～ 000563Z | |
| 001210Z ～ 001963Z | ||
| 002302Z ～ 002847Z | ||
| Z130306 | 000017Z ～ 000524Z | |
The product number and serial number are printed beneath the barcode on a sticker attached to the battery pack, as shown below. Please check the areas marked in red.
Product number: Series of alphanumeric characters beginning with "CP"
Partial serial number: 14 Alphanumeric characters after the hyphen (between the two Zs)
For LIFEBOOK A512 (Customers outside Japan)
*Updated February 10, 2016
| Product Number | Serial Number | |
|---|---|---|
| The first 26 characters | The last 4 characters | |
| CP515782-01 | CP515782010114061114061100 | 0369 - 1359 |
The product number and serial number are printed beneath the barcode on a sticker attached to the battery pack, as shown below. Please check the areas marked in red.
Alphanumeric Product Number that begins with CP
Alphanumeric Serial Number that begins with CP
