Managed Network Services

Managed Network Services

Fujitsu Managed Network Services bring carrier-grade quality and reliability to your network, along with the peace of mind that comes with dependable protection. All services are scalable and provide multi-tenant support for multiple network projects. These 24x7x365 global services provide revenue-generating and operations services from our world-class, US-based, geographically redundant Network Operations Center (NOC). Several types of package are available, plus value-added options.

Event Management Package (Monitor and Notify)
Fujitsu NOC management systems monitor your networks 24×7×365, and detect, assess and direct alarms, conditions and alerts. These systems also correlate events to help identify the problem and deliver notifications when action is required.

Fault Management Package (Monitor, Notify and Troubleshoot)
A Fault Management package provides the same services as Event Management, but our engineers also take action to correct issues and restore traffic.

Fiber Assurance Service (476 KB)
This service provides 24×7×365 monitoring for alerts of fiber cuts or reductions in light levels. Fujitsu NOC engineers identify the location of the problem and dispatch technicians to perform corrective action, significantly reducing average outage time.

Pre-Engineered Provisioning
This is a fully managed service to handle your routine provisioning workload. The Fujitsu NOC team implements your pre-engineered requests for Moves, Adds, and Changes (MAC) to the managed network. All MACs are categorized by complexity and are performed remotely from the Fujitsu NOC facility.

SD-WAN-as-a-Service
The Fujitsu SD-WAN-as-a-Service is a revenue-generating turnkey solution that you can quickly bring to market to address current customer and market demand for SD-WAN. This service enables you to offer a high-value service to enterprise subscribers, while reducing risk and investment with a monthly subscription.

Cybersecurity Services
Fujitsu cybersecurity consultants, services and products help keep you one step ahead in a world of ever-changing cybersecurity threats. Our certified experts assess your security capabilities and identify preventative measures based on criticality, industry standards, and regulatory compliance requirements. Through our Security Operations Centers (iSoc), we monitor your network 24x7x365 to conduct real time threat detection, prevention, and forensics.

Value-Added Services
Fujitsu offers several value-added services that allow customization of a Managed Network Services package to suit your needs. Other services can be quoted upon request:

• Electronic Bonding of Ticketing Systems (eBonding) 
• Engineering Support
• Hardware Replacement
• Onsite Maintenance (OSM)
• Proactive Performance Management
• Remote User
• Routine Preventive Maintenance