The deployment of STARdesktop devices supports Transport for Wales Rail Services to create smart ticketing, builds a better passenger experience and presents a modern image to customers
"The rail industry is changing. Fujitsu is a truly collaborative partner. The partnership enables us to undertake an exciting transformational journey."
Building a platform for smarter rail travel
Customer
TfWRS is a Welsh train operating company managed by Keolis Amey Wales Cymru Limited, which took over operating the Wales & Borders franchise from Arriva Wales in October 2018 and will run the franchise for 15 years. TfWRS manages the rail service and operates stations on behalf of Transport for Wales. The network carries over 30 million passengers every year.
Challenge
To update its rail ticketing system which includes smart travel options for passengers.
Solution
- Refresh fixed terminals in manned stations with smart-enabled FUJITSU STARdesktop devices