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Fujitsu, the global image scanner market leader, introduces the fi-800R, the next-generation, compact and versatile scanner for the front office

Kuala Lumpur, October 08, 2019 – PFU Asia Pacific Pte. Ltd., the headquarter for Fujitsu scanner business in Southeast Asia, today announced the launch of the fi-800R, a dramatically compact A4 versatile image scanner for front office use in the fi Series*1 lineup.
"Fujitsu has been the global image scanner market leader for a decade*2. We are committed to innovation and caring about our customers’ needs and that is why we are introducing the fi-800R, our next-generation compact scanner. As the smallest image scanner in its class*3, the fi-800R is simply easy to operate and the ideal scanner for limited workspaces like reception desks and service counters.", said Managing Director, Fujio Nishida, PFU Asia Pacific Pte Ltd. “Expansion of financial service digitization and automation in relation to the rise of FinTech, increases in residential transactions due to increasing immigrants worldwide, accelerating digitization in medication and healthcare fields have resulted in demands for improved efficiency of operations over the counter. To meet these demands, we have developed the fi-800R, the new compact A4 compatible scanner to assist both booklet scanning and continuous ADF*4 document scanning. The device also comes with the scanner’s world-first technology*5 that corrects skewed documents one at a time as well as software that checks document orientation and sorts documents for simplified pre-scanning operation. These powerful yet simple operations reduce operator workload and assist reception operations, enabling users to provide better customer service.
Fujitsu continues to be the global image scanner market share leader, a position it has held since 2009, according to the latest market share data from KEYPOINT INTELLIGENCE and infoSource.
Key Features
Versatile scanning with space-saving design and stress-free usability
The fi-800R is the smallest scanner in its class and is designed to fit in any limited space. Equipped with a Dual Path Mechanism, the device comes with Return Scan, perfect for scanning passports and ID cards and U-turn Scan, suitable for continuous scanning. The scanner automatically switches to the appropriate path depending on the location that documents are loaded so that users can complete scanning a mixed batch of documents at once without any interruptions to switch the paths on the scanner or profile settings in the software.
  • Return Scan for passports and ID cards
    The “Return Scan” enables users to scan documents of up to 5 mm thick and complete start to finish in front of the scanner. Designed for reception-use, the device easily scans identification documents such as thick plastic cards or passports, as well as folded documents, all without Carrier Sheet use. Documents are ejected from where they were originally scanned in from, enabling users to scan and retrieve documents efficiently.
  • U-turn Scan for fast continuous scanning with the footprint of half A4 size
    Equipped with ADF, the fi-800R scans A4-size documents continuously at a high speed of 40 ppm/80 ipm (color, 200 dpi/300 dpi). With this scanning method “U-turn Scan”, documents are placed in from the top device to eject again from the top. The stacker starts extending as scanning is initiated and returns back to its initial state once scanning is completed with Automatic Stacking Technology, so that users can start loading subsequent batches easily. All these features enable the scanner’s space-saving design, and allow users to scan, organize and retrieve documents while multi-tasking with the other hand.
Fast, reliable, and hassle-free scanning for a better customer experience
The fi-800R has new feeding mechanisms that ensure steady scanning eliminating the need to rescan documents. The Automatic Skew Correction, that corrects skewed documents one by one, prevents documents from jamming or a part of a scanned image from appearing missing, even when documents are roughly set. The Active Separation structure, another new mechanism, prevents multifeed errors by applying an adjusted optimal amount of pressure to separate documents, according to the thickness or condition of a document to be scanned. Even when the scanner is used at a reception desk or service counter where swift operation is required, it ensures steady scanning and supports smooth workflow without keeping customers waiting.
Advanced software improves workflow before and after scanning
The functions of PaperStream IP and PaperStream Capture, scanner driver and capture software for fi Series respectively, have been further enhanced to improve operators’ overall productivity, by reducing the number of operations before and after scanning. For passport scanning, information such as passport number, name and nationality, which is contained at MRZ*6 area of the passport, can be extracted by PaperStream Capture to efficient entry of customer information. The Front Side Detection function*7 automatically determines front and back side to organize scanned images in correct order based on the photo of a face on a passport or ID card, so that users do not have to check whether or not documents are scanned in facing upward. With the Automatic Profile Selection function that automatically determines the best profile for a document based on pre-registered formats of specific documents, users can produce the best scanned images without sorting documents beforehand or performing multiple scans with multiple application formats.
List price and release date
List price and release schedules vary by region.
  • Product names and company names are the registered trademarks or trademarks of the respective companies.
1 FUJITSU Image Scanner "fi Series" is marketed globally as a unified global brand by PFU Limited, Fujitsu and Fujitsu Group Companies.
2 The data is based on the market share of document scanners. The market share data for Japan and North America is based on the records of 2017 collected by KEYPOINT INTELLIGENCE (Info Trends) for 6 segments of document scanners excluding Mobile/Micros scanners. Collected records mainly cover document scanners with speeds of more than 8ppm. The market share data for Europe is based on the records of 2017 collected by InfoSource in Western Europe (including Turkey and Greece).
3 Based on a study by PFU (as of Sep. 5, 2019) on installation space (dimension specified on datasheet product specifications) of stored ADF image scanners that scan A4 portraits at 30 ppm/60 ipm or more.
4 ADF stands for “Automatic Document Feeder”.
5 Based on a study by PFU (as of Sep. 5, 2019)
6 MRZ stands for “Machine Readable Zone”.
7 Front Side Detection function will be supported in future PaperStream IP version 2.10.0 updates.

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.0 trillion yen (US $36 billion) for the fiscal year ended March 31, 2019. For more information, please see

About PFU Limited

PFU Limited, a subsidiary of Fujitsu Limited, is a $1.3 billion global enterprise that designs, develops, manufactures, and globally markets computer hardware, peripheral products, enterprise software and systems. PFU is one of the world’s leading document scanner companies which offer a broad portfolio of document scanners for personal, desktop, workgroup and high-volume production environment. PFU has been engaged in the document imaging scanner business for more than 30 years. For more information, please see

Date: 08 October, 2019
City: Kuala Lumpur